At a Glance
- Tasks: Lead a team to deliver top-notch HR support and drive process improvements.
- Company: Join a dynamic company focused on high-quality HR services.
- Benefits: Enjoy hybrid working, competitive pay, and opportunities for professional growth.
- Other info: Contract role with potential for career advancement.
- Why this job: Take your HR career to the next level in a fast-paced environment.
- Qualifications: Experience in HR leadership and strong knowledge of HR processes required.
The predicted salary is between 31500 - 38500 £ per year.
We are currently seeking an Assistant HR Shared Services Manager on behalf of our client. This will support the delivery of a high-quality, customer-focused HR service across the business. This is an excellent opportunity for an experienced HR professional with strong operational HR and people management skills who are looking to take the next step in their career within a fast-paced shared services environment.
Your New Role
Reporting to the HR Shared Services Manager, you will play a key role in ensuring the efficient delivery of HR administration and first-line HR support services. You will lead and develop a team of HR Administrators and Advisors, driving service excellence, continuous improvement, and compliance across all HR processes.
Key responsibilities will include:
- Supporting the day-to-day management of the HR Shared Services function.
- Leading, coaching, and developing a team to deliver high-quality HR support.
- Managing workload allocation and ensuring service level agreements (SLAs) are consistently achieved.
- Acting as an escalation point for complex HR queries and employee lifecycle activities.
- Supporting recruitment administration, onboarding, contractual changes, and leaver processes.
- Supporting payroll operations.
- Driving process improvement initiatives to enhance efficiency and customer experience.
- Supporting HR projects, organisational change initiatives, and system enhancements.
- Ensuring compliance with employment legislation, company policies, and data protection requirements.
- Building strong relationships with stakeholders across the business.
What You'll Need to Succeed
To be successful in this role, you will have:
- Previous experience within an HR Shared Services, HR Operations, or HR Administration leadership role.
- Proven experience leading or supervising a team within a busy HR environment.
- Strong knowledge of HR processes across the employee lifecycle.
- Experience using HR systems and maintaining accurate employee data.
- Excellent organisational and prioritisation skills with the ability to manage multiple deadlines.
- Strong problem-solving and decision-making capabilities.
- Exceptional communication and stakeholder management skills.
- A continuous improvement mindset with experience reviewing and improving HR processes.
- Good knowledge of UK employment legislation and HR best practice.
This is a contract role for 6-9 months initially and is hybrid working. Interviews are being conducted as soon as suitable applications are received - please apply now if you are keen to be considered.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Assistant HR SS Manager employer: Hays HR
Join a premium retail organisation that values innovation and growth, offering a dynamic work environment where your contributions directly shape the future of talent acquisition. With generous pay and benefits, alongside long-term development opportunities, this role is perfect for those eager to build impactful recruitment strategies in a luxury retail setting. Experience a culture that prioritises professional excellence and inclusivity, ensuring every candidate interaction reflects the high standards of the brand.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant HR SS Manager
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Hays HR!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Hays HR.
We think you need these skills to ace Assistant HR SS Manager
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Hays HR. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Hays HR and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Hays HR. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Hays HR's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Hays HR
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Hays HR.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Hays HR will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Hays HR and how you would contribute to adapting HR strategies.
