PA to the CEO in Wolverhampton

This confidential position provides high-level, proactive, and confidential executive support to the Chief Executive Officer. The role requires exceptional organisational capability, strong communication skills, and the ability to manage complex diaries, communications, and information flows. The post holder will work closely with members of the senior leadership team to support delivery of strategic organisational objectives. They will act as a key internal and external liaison, maintaining professional relationships on behalf of the CEO. This is a fast-paced environment requiring discretion, accuracy, and the ability to prioritise effectively.

Your new role

• Provide a comprehensive executive support service to the CEO.
• Manage all aspects of the CEO’s diary, including coordinating meetings, travel, briefings, and events.
• Handle internal and external correspondence, ensuring timely and appropriate communication management.
• Prepare high-quality documents, reports, and briefing information.
• Prepare and distribute agendas, papers, and documentation for meetings and working groups.
• Attend meetings where required, taking accurate minutes and ensuring timely follow-up of actions and outcomes.
• Support strategic projects through research, drafting documents, collating information, and preparing supporting materials.
• Assist with project planning and tracking key deliverables and milestones.
• Provide front-of-house support for high-profile visitors, meetings, and events.
• Liaise with venues and suppliers, ensuring professional standards and smooth delivery.
• Support the transition towards digital and paperless systems, contributing to improved processes and information management.
• Manage office supplies and maintain inventory.
• Maintain effective filing and record-keeping systems (digital and/or physical).
• Manage incoming communications including calls, emails, and correspondence.
• Undertake any additional reasonable duties required by the CEO, including occasional out-of-hours work.
• Adhere to organisational policies and standards.
• Maintain strict confidentiality at all times.
• Engage in ongoing personal development.
• Demonstrate a high level of customer service and professionalism.

What you'll need to succeed

• Desirable: Degree-level education or equivalent experience. Qualification in Business Administration.
• Essential: Extensive experience providing administrative, secretarial, and organisational support in a busy environment.
• Experience managing complex diaries and coordinating meetings and events.
• Experience producing accurate minutes and action logs for senior-level meetings.
• Experience in a complex, multi-stakeholder or policy-influenced environment.
• Strong planning and organisational skills, with the ability to manage multiple priorities.
• Ability to work proactively, independently, and exercise sound judgment.
• Excellent written and verbal communication skills.
• Ability to work discreetly and handle confidential information.
• Advanced IT skills, including Google Workspace and Microsoft Office.
• Highly organised with strong attention to detail.
• Resilient and able to work under pressure.
• Professional and confident communicator.
• Flexible and adaptable, with a positive approach to change.
• Strong relationship-building skills across all levels.