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For Companies At a Glance
- Tasks: Provide top-notch IT support to staff and pupils in a vibrant school environment.
- Company: Join a respected multi-academy trust dedicated to educational excellence.
- Benefits: Competitive salary, generous holidays, pension scheme, and lifestyle discounts.
- Why this job: Make a real difference in education while developing your IT skills.
- Qualifications: Experience in IT support, strong communication skills, and a passion for education.
- Other info: Dynamic team with opportunities for career growth and further training.
The predicted salary is between 29000 - 33700 £ per year.
Your new company is a thriving multi-academy trust, currently consisting of 11 schools and a teaching school, providing to both primary and secondary aged pupils across Greater Manchester. They are a highly respected multi-academy trust committed to providing an outstanding level of education, ensuring the highest level of teaching and learning, fostering ambition and ensuring that every pupil has equal opportunity to succeed. Each school in the trust has its own identity, however they all possess a strong sense of community and values with a culture built on respect, accountability and aspiration. As an organisation, the staff work collaboratively towards a common goal and are all supported with staff development and career progression whilst working in an inclusive environment where everyone can thrive.
With a well-established central IT team, the team is excited to add an IT Technician who will be based at a secondary school in Wigan and be an integral part of this team.
Your new role
As IT Technician, you will report to the Regional IT Manager and will be responsible for providing a high level of IT support to staff and pupils through hardware and software support, also working with the wider IT team to deliver projects. Responsibilities will include:
- Provision of first and second line IT support, supporting with hardware and software working closely with staff and pupils.
- Overseeing the IT helpdesk for the school, responding to any requests efficiently and resolving in line with SLAs.
- Provision of support with equipment bespoke to the education sector; AV, interactive whiteboards and MI systems.
- Liaising with the wider IT team and third party providers to ensure the highest level of IT support is provided.
- Ensuring the school network is maintained and resolving any connectivity issues.
- Working collaboratively with the wider IT team to successfully deliver IT projects.
Please note this role will be based on site 5 days a week in Wigan, with occasional requirements to travel to other sites in Greater Manchester, therefore it is essential that you have your own UK driving licence.
What you'll need to succeed
In order to be successful in securing this position, you will possess IT experience working in a reactive IT support environment, with experience working in the education sector being beneficial. You will have a passion for providing a high level of IT service to end users, as well as an interest in working in this rewarding education sector. Strong communication and relationship building skills are also essential, as you will be liaising with teaching staff and pupils, as well as working as a key part of the wider central IT team. As this role requires occasional travel where advance notice will be provided, you must also have your own UK driving licence.
What you'll get in return
In return, you will be paid a competitive salary of between £29,000 and £33,700, which is dependent on experience in both IT and in the education sector, as well as receiving an attractive benefits package. This includes a local government pension scheme, a generous holiday entitlement and various employee lifestyle discounts. In addition, you will be a key part of this organisation's success story, with opportunities for further development and progression, whilst gaining access to further training.
IT Technician in Wigan employer: hays-gcj-v4-pd-online
Contact Detail:
hays-gcj-v4-pd-online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician in Wigan
✨Tip Number 1
Network like a pro! Reach out to current IT Technicians or staff at the schools you're interested in. A friendly chat can give you insider info and might just lead to a recommendation.
✨Tip Number 2
Show off your skills! If you have a portfolio of projects or any relevant experience, bring it along to interviews. Demonstrating your hands-on abilities can really set you apart from the crowd.
✨Tip Number 3
Be prepared for scenario questions! Think about how you'd handle common IT issues in a school setting. Showing that you can think on your feet will impress the interviewers.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our team!
We think you need these skills to ace IT Technician in Wigan
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Technician role. Highlight your relevant experience in IT support, especially in an educational setting. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for IT and education. Tell us why you want to join our multi-academy trust and how you can contribute to our community.
Showcase Your Communication Skills: Since you'll be working closely with staff and pupils, it's important to demonstrate your strong communication skills. Use clear and concise language in your application to show us you can connect with others effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at hays-gcj-v4-pd-online
✨Know Your Tech Inside Out
Make sure you brush up on your IT knowledge, especially in areas like hardware and software support. Be ready to discuss specific technologies you've worked with, particularly those relevant to the education sector, such as AV systems and interactive whiteboards.
✨Showcase Your Communication Skills
Since you'll be liaising with both staff and pupils, it's crucial to demonstrate your strong communication skills. Prepare examples of how you've effectively communicated technical information to non-technical users in the past.
✨Understand the School Environment
Familiarise yourself with the unique challenges of providing IT support in an educational setting. Think about how you can contribute to creating a positive learning environment through your role as an IT Technician.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios, like resolving a connectivity issue or handling a helpdesk request. Practice your problem-solving approach and be prepared to explain your thought process clearly.
