Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage rent accounts, recover debts, and collaborate with agencies for tenant support.
- Company: Supportive social housing client in Warrington with a focus on community welfare.
- Benefits: Weekly pay, flexible payment options, and office-based work environment.
- Why this job: Make a real difference in people's lives while developing your skills in a meaningful role.
- Qualifications: Experience in debt recovery and strong knowledge of welfare benefits required.
- Other info: Opportunity to grow in a dynamic and supportive environment until March 2026.
The predicted salary is between 36000 - 60000 £ per year.
We're looking to recruit an experienced and proactive Income Officer to support our social housing client in Warrington on a full-time, temporary basis until the end of March 2026.
Your new role:
- Monitor and manage your own caseload of rent accounts to maximise income and minimise arrears.
- Take early intervention and enforcement action where appropriate to recover outstanding debts.
- Prepare and issue notices, court papers and liaise with Enforcement, Tenancy Sustainment and Neighbourhood Officers to ensure joined-up support.
- Work closely with external agencies such as Local Authority and Benefit teams to maximise income.
- Identify and report safeguarding concerns in line with company policy.
What you'll need to succeed:
- Experience of managing rent arrears, income collection or debt recovery within a social housing or similar environment.
- Strong knowledge of welfare benefits and housing-related legislation.
- Excellent communication and interpersonal skills.
- Experience of completing expenditure and vulnerability assessments.
What you'll get in return:
- Weekly pay.
- Option to be paid PAYE or Umbrella.
- Office based working.
Income Officer in Warrington employer: hays-gcj-v4-pd-online
Contact Detail:
hays-gcj-v4-pd-online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Income Officer in Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the social housing sector and let them know you're on the hunt for an Income Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of welfare benefits and housing legislation. We want you to be able to showcase your expertise and demonstrate how you can manage rent accounts effectively. Practice common interview questions related to debt recovery and early intervention strategies.
✨Tip Number 3
Don’t forget to highlight your communication skills! In your interviews, share examples of how you've successfully liaised with external agencies or resolved conflicts. This will show potential employers that you’re not just about numbers but also about building relationships.
✨Tip Number 4
Apply through our website for the best chance at landing that Income Officer position. We make it easy for you to submit your application and keep track of your progress. Plus, we’re always here to support you throughout the process!
We think you need these skills to ace Income Officer in Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing rent arrears and debt recovery. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Income Officer role. Mention your knowledge of welfare benefits and housing legislation, and how you can contribute to our team.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come in through our platform!
How to prepare for a job interview at hays-gcj-v4-pd-online
✨Know Your Stuff
Make sure you brush up on your knowledge of welfare benefits and housing-related legislation. Being able to discuss these topics confidently will show that you're not just familiar with the role, but that you truly understand the environment you'll be working in.
✨Showcase Your Experience
Prepare specific examples from your past work where you've successfully managed rent arrears or debt recovery. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see how your experience aligns with their needs.
✨Communication is Key
Since excellent communication skills are a must for this role, practice articulating your thoughts clearly and concisely. Think about how you would explain complex issues to tenants or liaise with external agencies, as this will likely come up during the interview.
✨Be Proactive
Demonstrate your proactive approach by discussing how you've taken early intervention steps in previous roles. Highlight any instances where you've successfully collaborated with other teams or agencies to resolve issues, as this shows you're a team player who can think ahead.
