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- Tasks: Deliver exceptional customer service and manage guest experiences at the reception.
- Company: Join a dynamic team in Warrington focused on outstanding hospitality.
- Benefits: Competitive pay, holiday pay, and a supportive work environment.
- Why this job: Be the first point of contact and make a positive impact on guests' experiences.
- Qualifications: Experience in a fast-paced reception role with strong customer service skills.
- Other info: Ideal for those living in Warrington, offering 35 hours per week.
The predicted salary is between 1300 - 1800 £ per month.
We are seeking a professional and proactive Receptionist to join our client’s dynamic team in Warrington. This is a key front-of-house role where you will act as the first point of contact for site residents and their guests, ensuring an exceptional customer experience at all times.
Key Responsibilities:- Deliver an outstanding Customer Service experience to residents and guests, serving as the single point of contact for all enquiries.
- Greet and welcome guests courteously, anticipating their needs and ensuring a positive experience.
- Manage efficient guest registration and host notifications, with the ability to remember guest names and faces.
- Issue visitor passes in line with site procedures and explain Health & Safety and evacuation protocols to all guests and non-resident visitors.
- Maintain an immaculate and tidy reception desk at all times.
- Arrange taxis and cars for staff and visitors using approved suppliers.
- Administer bookings for meeting rooms and staff inductions.
- Provide general administrative support as required.
- Previous experience in a reception role within a fast-paced environment.
- Strong customer service and interpersonal skills.
- Excellent organisational skills and attention to detail.
- Ability to multitask and remain calm under pressure.
Ideal candidate will live in Warrington. Any previous experience of housing is an advantage. 35 hours per week from am.
Admin/Reception in Warrington employer: hays-gcj-v4-pd-online
Contact Detail:
hays-gcj-v4-pd-online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin/Reception in Warrington
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, mission, and recent news. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
When you get to the interview, be ready to showcase your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer. We want to see that you can deliver an exceptional experience, just like the role requires!
✨Tip Number 3
Don’t forget to ask questions during the interview! It shows you're engaged and keen to learn more about the role. Ask about the team dynamics or what a typical day looks like for a Receptionist there.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Admin/Reception in Warrington
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous experience in customer service roles. We want to see how you've gone above and beyond to create positive experiences for guests or clients.
Be Personable and Professional: Since this role is all about first impressions, let your personality shine through in your application. Use a friendly tone while maintaining professionalism to show us you’re the right fit for our dynamic team.
Attention to Detail is Key: Pay close attention to your application format and spelling. A tidy and well-organised application reflects the immaculate reception desk we expect you to maintain!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at hays-gcj-v4-pd-online
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Receptionist position. Familiarise yourself with the key tasks like managing guest registrations and providing exceptional customer service. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering outstanding customer service, prepare examples from your past experiences where you went above and beyond for a customer. Think about specific situations where you anticipated needs or resolved issues effectively, as these stories will resonate well with the interviewers.
✨Practice Your Greeting
As the first point of contact, your greeting sets the tone for the entire experience. Practice a warm and professional introduction that you can use during the interview. This will not only show your interpersonal skills but also give the interviewers a taste of how you would interact with guests.
✨Prepare for Scenario Questions
Expect to be asked how you would handle various scenarios, such as dealing with difficult guests or managing multiple tasks at once. Think through potential challenges you might face in a reception role and prepare thoughtful responses that highlight your problem-solving abilities and calmness under pressure.
