At a Glance
- Tasks: Develop and configure ServiceNow solutions for HRSD and CSM in a collaborative team.
- Company: Join a leading tech firm focused on large-scale ServiceNow implementations.
- Benefits: Competitive daily rate, flexible onsite work, and opportunities for professional growth.
- Other info: Work in a dynamic environment with excellent career advancement opportunities.
- Why this job: Make a real impact by enhancing user experiences with innovative ServiceNow capabilities.
- Qualifications: Hands-on ServiceNow development experience and strong scripting skills required.
The predicted salary is between 51750 - 63250 £ per year.
- Service Now Developer
- Duration: 6 Months
- Active SC Clearance Required
- Overview
We are seeking an experienced Service Now Developer to support the delivery of a large-scale Service Now implementation.
Working as part of a delivery team, you will configure, develop, test and support Service Now capabilities across multiple workstreams, with a focus on HRSD, CSM, Employee Centre, Knowledge Management, Virtual Agent and integrations.
Key Responsibilities
- Configure and develop Service Now solutions across HRSD and CSM.
- Build and maintain record producers, forms, workflows, catalog items, notifications and case management capabilities.
- Configure Employee Centre experiences and user journeys.
- Develop integrations using REST APIs, SOAP APIs and Integration Hub.
- Support configuration of Virtual Agent and Now Assist capabilities.
- Participate in sprint planning, backlog refinement and technical design discussions.
- Support unit testing, SIT, UAT and defect resolution activities.
- Produce and maintain technical documentation.
- Collaborate with architects, developers, testers and business stakeholders.
- Required Skills & Experience
- Hands-on Service Now development experience.
- Strong experience with HRSD.
- Experience across one or more of: CSMSource-to-Pay Operations Employee Centre / Employee Centre Pro Service Now Integrations Virtual Agent Now Assist
- Experience developing case workflows, service catalogues, agent workspaces and portal experiences.
- Strong Service Now scripting skills including Java Script, Glide APIs and Flow Designer.
- Experience integrating Service Now with third-party applications using REST APIs, SOAP APIs and/or Integration Hub.
- Experience supporting Agile delivery methodologies and test cycles.
- Strong analytical, troubleshooting and problem-solving skills.
Essential Requirements
- Service Now Certified System Administrator.
- Active SC Clearance.
- UK Based.
- Experience working within large-scale enterprise or public sector Service Now delivery programmes.
- Strong stakeholder engagement andmunication skills.
- Ability to work collaboratively across multiple supplier and stakeholder teams.
- Highly Desirable
- Service Now Certified Implementation Specialist – HRSD.
- Service Now Certified Implementation Specialist – CSM.
Desirable
- Service Now Certified Application Developer.
- Employee Centre.
- Integration Hub.
- Virtual Agent.
- Now Assist / Gen AI accreditations.
Service Now Developer in Telford employer: hays-gcj-v4-pd-online
Join a leading civil engineering contractor in Leicester, renowned for its commitment to delivering impactful infrastructure projects across the Midlands. With a strong focus on employee development, this company offers a supportive and collaborative work environment, competitive salary, and flexible working options, making it an excellent choice for professionals seeking meaningful career growth in the civils sector.
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We think this is how you could land Service Now Developer in Telford
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We think you need these skills to ace Service Now Developer in Telford
Some tips for your application 🫡
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For a software engineering role, you'll likely face technical questions or coding tasks during your interview. Brush up on the relevant programming languages and frameworks that hays-gcj-v4-pd-online uses, and don’t forget to practice some coding challenges on platforms like LeetCode or HackerRank. Showing your coding prowess can really make you stand out!
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