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- Tasks: Provide on-site IT support, configure laptops, and assist users with setup.
- Company: Join a dynamic team in Maidenhead focused on tech solutions.
- Benefits: Competitive pay rates, Monday to Friday hours, and valuable experience.
- Why this job: Gain hands-on IT experience while making a difference in user support.
- Qualifications: Must have SC Clearance and a passion for technology.
- Other info: Opportunity for career growth in a supportive environment.
The predicted salary is between 13 - 16 £ per hour.
Seeking an on-site IT support resource in Maidenhead to assist with laptop deployments. The role involves configuring devices, updating asset records, and supporting users during setup.
Location: Carterton
Contract: 8th Dec’25 - 31st March’26
Mandatory check: SC Clearance
Pay Rates:
- Umbrella Rate: £ hour (via a Hays approved umbrella company)
- PAYE Basic Rate: £ hour
Hours: hours a week. Monday – Friday. Time: 8:30 AM – 5:00 PM
Key Responsibilities:
- Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensures appropriate updates and call management to maintain service levels as per contract.
- Hub Stock management, including asset management of kit in/out (Scan items in/out of locations) as per contract.
- Effective Management of disposals that go through their Hub as per contract.
- Triage and perform hardware repairs of ‘in Warranty kit’ and liaise with vendors for parts and returns as per contract.
- Locker replenishments where appropriate as per contract.
- Highlight potential issues with service/potential service improvements to their Team Leader.
- Follow any agreed processes and procedures either by the Authority (site regulations etc).
Key Requirements:
- Candidates must be SC cleared.
How to Apply:
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Technician 2 employer: hays-gcj-v4-pd-online
Contact Detail:
hays-gcj-v4-pd-online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technician 2
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who might know about opportunities in Maidenhead. A friendly chat can sometimes lead to job leads that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and understanding the specific requirements of the Technician 2 role. We recommend practising common interview questions related to IT support and asset management.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss past experiences where you triaged issues or managed hardware repairs. We want to see how you handle real-world challenges!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always here to help you with any questions you might have about the process.
We think you need these skills to ace Technician 2
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technician 2 role. Highlight any relevant IT support experience, especially with laptop deployments and asset management. We want to see how your skills match what we're looking for!
Showcase Your Skills: Don’t forget to showcase your technical skills! Mention any experience you have with hardware repairs, ticket management, or user support. This will help us see that you're a great fit for the job.
Keep It Professional: While we love a friendly tone, make sure your application is professional. Use clear language and check for typos. A polished application shows us you’re serious about the role!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. Click 'apply now' and send us your up-to-date CV. We can’t wait to hear from you!
How to prepare for a job interview at hays-gcj-v4-pd-online
✨Know Your Tech
Make sure you brush up on your IT knowledge, especially around laptop configurations and asset management. Familiarise yourself with common troubleshooting steps and hardware repairs, as these will likely come up during the interview.
✨Understand the Role
Read through the job description thoroughly and understand the key responsibilities. Be prepared to discuss how your previous experience aligns with tasks like queue ticket management and stock management. This shows you’re not just interested in the role but also understand what it entails.
✨Prepare Questions
Have a few questions ready to ask the interviewer about the team dynamics or specific processes they follow. This demonstrates your interest in the position and helps you gauge if the company culture is a good fit for you.
✨SC Clearance Readiness
Since SC clearance is mandatory, be ready to discuss your eligibility and any relevant background checks. It’s important to show that you understand the significance of this requirement and are prepared to comply with it.
