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- Tasks: Support residents by creating personalised plans and assisting with housing benefits.
- Company: Join Nacro, a passionate organisation focused on social justice and housing.
- Benefits: Weekly pay, flexible hours, and a chance to kickstart your career.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in social housing and knowledge of support planning preferred.
- Other info: Temporary role with potential for future opportunities.
The predicted salary is between 13 - 16 £ per hour.
Are you passionate about social justice and housing? Do you have a background in the Social Housing sector as a Housing Officer? If so, we have an opportunity for you! We are currently supporting Nacro with their recruitment for a Housing Support Worker in the Sunderland/Newcastle region.
We are seeking a Housing Support Worker to join the Nacro team in the Sunderland/Newcastle region on a 3 month fixed term basis. The main focus of this role is to provide support to Residents by creating person-centred support plans. You will meet with Residents, discuss support needs and how you can support them to meet their objectives; complete Support and Safety Plans, work with Community Probation Practitioners and Court Staff to best support our Residents. You will also need to be able to help Residents with applying for Housing Benefits and paying rent etc. To ensure our properties are meeting expected standards in terms of repair and cleanliness, you will need a sharp attention to detail to ensure that the houses are clean, tidy and all repairs are reported and actioned.
You will be allocated a number of properties to manage, working as part of a larger team to deliver the service across your region. To achieve this, you will need to have access to your own vehicle and have business insurance. Please note that this role is NOT a personal care role.
Working Hours: 35 hours per week, shift patterns and flexibility will be discussed during your interview. The provision of the contract is between 08:00 and 22:00 Monday-Friday and Saturday -17:00 on a rolling rotational basis.
What you’ll need to succeed: Due to the nature of this role, candidates with experience within social housing and knowledge of Support Planning and welfare benefits/universal credit will have an advantage in terms of transferrable skills. The role is subject to Enhanced Adult DBS and a HMPPS Barring checks. If you already have this level of DBS on the update service, please let us know upon registration.
What you’ll get in return: As mentioned above, this is a temporary role, so this is a great opportunity to get your foot in the door and start your career with Nacro! You will also receive weekly pay at a rate of £ per hour, inclusive of holiday pay.
Housing Support Officer - Sunderland/ Newcastle employer: hays-gcj-v4-pd-online
Contact Detail:
hays-gcj-v4-pd-online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Officer - Sunderland/ Newcastle
✨Tip Number 1
Network like a pro! Reach out to people in the social housing sector, especially those connected to Nacro. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for your interview by researching common questions for Housing Support roles. Think about your past experiences and how they relate to creating person-centred support plans. We want you to shine!
✨Tip Number 3
Show off your attention to detail! During interviews, share examples of how you've ensured properties meet standards or how you've tackled challenges in previous roles. It’s all about demonstrating your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in your job search journey.
We think you need these skills to ace Housing Support Officer - Sunderland/ Newcastle
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for social justice and housing shine through in your application. We want to see how your background aligns with our mission at Nacro, so don’t hold back on sharing your experiences!
Tailor Your CV: Make sure your CV highlights relevant experience in the social housing sector. We’re looking for specific skills like support planning and knowledge of welfare benefits, so customise your CV to reflect that.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Be personal, be engaging, and connect your past experiences to the responsibilities of the Housing Support Worker position.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at hays-gcj-v4-pd-online
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing and support planning. Familiarise yourself with the key issues residents face and how you can help them navigate benefits and housing applications. This will show your passion for social justice and your readiness to tackle the challenges of the role.
✨Showcase Your Experience
Prepare specific examples from your past work that highlight your skills in supporting residents and managing properties. Think about times when you created support plans or worked with other professionals, as these experiences will resonate well with the interviewers.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, the types of challenges you might face, and how success is measured in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Be Ready for Practical Scenarios
Expect to discuss real-life scenarios during your interview. Think about how you would handle situations involving residents' needs or property management. Practising these responses can help you feel more confident and demonstrate your problem-solving skills.