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- Tasks: Lead the client servicing team and enhance operational efficiency in a dynamic financial advisory firm.
- Company: A forward-thinking financial advisory company with a culture of internal promotion.
- Benefits: Highly competitive salary, comprehensive benefits, and opportunities for career advancement.
- Why this job: Make a real impact by developing your team and improving client service standards.
- Qualifications: Experience in operations management or team leadership within financial or professional services.
- Other info: Join a growing business that values innovation and rewards your contributions.
The predicted salary is between 43200 - 72000 £ per year.
Due to growth, an excellent job opportunity has arisen for an experienced Operations Manager to head up client servicing within a dynamic, forward-thinking financial advisory company. The firm has enjoyed steady growth year-on-year and has a culture of promoting from within.
You will be responsible for overseeing the day-to-day operations of the client support team, managing workloads to maximise efficiency to deliver high standards of client service and drive best practice to ensure clients' needs are met, and compliance requirements are adhered to. You will also have team management responsibilities, supporting your team to develop their skills, identifying training needs together.
The role will suit someone with experience of working as an Operations Manager or Team Leader in financial services or from a professional services background, someone who is proactive, thrives on new challenges, has the ability to step back, critique the existing way of working, implement improvements and "think outside the box." You will also have a proven track record of leading a team or initiatives with a demonstrable positive impact.
In addition to managing workloads and ensuring day-to-day operations run smoothly, you will also be someone who derives satisfaction from helping to support and develop the skills and experience of others.
In addition to a highly competitive salary and benefits package to reflect your skills and experience, this is a great career opportunity to take on a key role within an ambitious and growing business which will recognise and reward your contribution.
Head Of Client Servicing in Stretford employer: hays-gcj-v4-pd-online
Contact Detail:
hays-gcj-v4-pd-online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Of Client Servicing in Stretford
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since this role is all about client servicing, think of examples from your past where you've gone above and beyond for clients. Show them you’re the proactive leader they need!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience as an Operations Manager or Team Leader aligns with their needs. Highlight your ability to implement improvements and lead teams effectively – that’s what will set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our dynamic team.
We think you need these skills to ace Head Of Client Servicing in Stretford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Client Servicing role. Highlight your experience in operations management and team leadership, especially in financial services. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've improved client servicing or led a team to success. We love a good story!
Showcase Your Proactivity: In your application, emphasise your proactive approach to challenges. We’re looking for someone who can think outside the box and implement improvements. Share instances where you’ve made a positive impact in your previous roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our dynamic team!
How to prepare for a job interview at hays-gcj-v4-pd-online
✨Know Your Stuff
Make sure you understand the ins and outs of client servicing in financial services. Brush up on industry trends, compliance requirements, and best practices. This will show that you're not just a fit for the role but also genuinely interested in the field.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams or initiatives in the past. Think about specific challenges you faced, how you overcame them, and the positive impact your leadership had. This will demonstrate your ability to manage and develop a team effectively.
✨Be Ready to Think Outside the Box
The company is looking for someone who can critique existing processes and implement improvements. Come prepared with ideas on how you would enhance client servicing operations. This shows initiative and a proactive mindset, which are key for this role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, growth plans, and how they support team development. This not only shows your interest in the role but also helps you gauge if the company aligns with your values and career goals.
