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- Tasks: Support tenants at risk of losing their homes and help them live independently.
- Company: Local housing association dedicated to community support.
- Benefits: Competitive pay, temporary contract, and valuable experience in social services.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in housing or support services and strong communication skills.
- Other info: Opportunity to work with vulnerable individuals and promote tenant wellbeing.
The predicted salary is between 36000 - 60000 £ per year.
Hays are currently recruiting for an experienced Tenancy Sustainment Officer for a local housing association on a temporary basis in the Stoke-on-Trent area.
Your new role will be to provide support and guidance to tenants at risk of losing their homes, helping them to maintain their tenancies and live independently. The role involves working closely with vulnerable individuals to address issues such as rent arrears, budgeting, welfare benefits, and access to support services.
You will be expected to:
- Deliver tailored support plans to help tenants sustain their tenancies.
- Liaise with housing officers, homeowners, and external agencies to coordinate support.
- Provide advice on budgeting, debt management, and accessing benefits.
- Identify and address risks to tenancy sustainment, including anti-social behaviour and health-related issues.
- Maintain accurate records and produce reports on outcomes and progress.
- Promote tenant independence and wellbeing through proactive engagement.
In order to be considered for the role, you must have:
- Experience in housing, social work, or support services.
- Strong understanding of housing legislation and welfare benefits.
- Excellent communication and interpersonal skills.
- Ability to manage a caseload and work independently.
- Empathy and resilience when working with vulnerable individuals.
In return, you will receive a temporary contract with a competitive rate of pay.
Tenancy Sustainment Officer in Stoke-on-Trent employer: hays-gcj-v4-pd-online
Contact Detail:
hays-gcj-v4-pd-online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Sustainment Officer in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and support services sector. Let them know you're on the lookout for a Tenancy Sustainment Officer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing legislation and welfare benefits. We recommend creating a list of common interview questions related to tenancy sustainment and practising your responses. Confidence is key!
✨Tip Number 3
Showcase your empathy and resilience during interviews. Share real-life examples of how you've helped vulnerable individuals in the past. This will demonstrate your ability to connect with tenants and provide the support they need.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles like the Tenancy Sustainment Officer. Plus, you'll be the first to know about new opportunities that pop up!
We think you need these skills to ace Tenancy Sustainment Officer in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in housing or support services. We want to see how your skills align with the role of a Tenancy Sustainment Officer, so don’t hold back on showcasing relevant examples!
Showcase Your Communication Skills: Since this role involves working closely with vulnerable individuals, it’s crucial to demonstrate your excellent communication and interpersonal skills. Use your application to share instances where you’ve effectively communicated complex information or provided support.
Highlight Your Empathy and Resilience: Working with vulnerable individuals requires a lot of empathy and resilience. We’d love to hear about your experiences that showcase these qualities, especially in challenging situations. It’ll help us see how you can make a difference in tenants' lives.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you who are eager to join our team!
How to prepare for a job interview at hays-gcj-v4-pd-online
✨Know Your Stuff
Make sure you brush up on housing legislation and welfare benefits before the interview. Being able to discuss these topics confidently will show that you understand the role of a Tenancy Sustainment Officer and can provide the support tenants need.
✨Show Your Empathy
Prepare examples from your past experiences where you've worked with vulnerable individuals. Highlight how you approached their situations with empathy and resilience, as this is crucial for the role. It’s all about demonstrating that you can connect with tenants on a personal level.
✨Communication is Key
Practice your communication skills! You’ll need to explain complex issues clearly and liaise with various stakeholders. Consider role-playing common scenarios with a friend to get comfortable articulating your thoughts and advice.
✨Be Ready to Discuss Case Management
Think about how you’ve managed caseloads in the past. Be prepared to talk about your organisational skills and how you prioritise tasks. This will reassure the interviewers that you can handle the demands of the role effectively.
