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- Tasks: Assist in managing housing benefits and support customers with budgeting.
- Company: Reputable Housing Association with a focus on community support.
- Benefits: Competitive pay, hybrid working, and ongoing temporary contract.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in housing roles and strong communication skills.
The predicted salary is between 24000 - 36000 £ per year.
Hays are currently recruiting for an experienced Housing Assistant on a temporary ongoing basis for a reputable Housing Association based in Stoke-on-Trent. This is a hybrid role, so it will involve some working in the office as well as working remotely.
Your new role will be working within the Housing Team, focusing on benefits and income management. You will be responsible for collecting rents, providing benefit advice and support, helping customers' budgets and monitoring those accounts that are falling in arrears and flagging them over to the appropriate income officers.
What you'll need to succeed:
- Proven experience working in a similar role.
- Good understanding of housing benefits/procedures.
- A real passion for helping others.
- Excellent communication skills, with the ability to quickly build rapport.
What you'll get in return:
In return, you will receive a temporary ongoing contract with a competitive rate of pay.
Housing Assistant - Stoke in Stoke-on-Trent employer: hays-gcj-v4-pd-online
Contact Detail:
hays-gcj-v4-pd-online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Assistant - Stoke in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a Housing Assistant role!
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of housing benefits and procedures, and think about how you can demonstrate your passion for helping others. We want to see that spark when you talk about your experience!
✨Tip Number 3
Show off your communication skills! During interviews or networking events, practice building rapport quickly. Remember, being a brilliant communicator is key in this role, so let your personality shine through!
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Housing Assistant position. Plus, it shows you're serious about joining the team and makes it easier for us to connect with you!
We think you need these skills to ace Housing Assistant - Stoke in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in housing assistance and benefits management. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for helping others and your understanding of housing procedures. Let us know why you’re the perfect fit for our team!
Showcase Your Communication Skills: As a Housing Assistant, communication is key. In your application, give examples of how you've built rapport with customers or colleagues. We love seeing those interpersonal skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at hays-gcj-v4-pd-online
✨Know Your Housing Benefits
Make sure you brush up on your knowledge of housing benefits and procedures. Being able to discuss specific examples of how you've helped clients with their benefits will show that you’re not just familiar with the topic, but that you can apply it in real situations.
✨Show Your Passion for Helping Others
During the interview, share personal stories or experiences that highlight your commitment to helping others. This could be a time when you went above and beyond for a client or how you’ve made a positive impact in someone’s life. It’s all about demonstrating that genuine passion!
✨Communicate Clearly and Build Rapport
Practice your communication skills before the interview. You’ll need to demonstrate that you can build rapport quickly, so think of ways to connect with the interviewer. Use open body language, maintain eye contact, and don’t forget to smile!
✨Prepare for Hybrid Work Questions
Since this role involves both office and remote work, be ready to discuss how you manage your time and stay organised in a hybrid environment. Share any tools or strategies you use to keep track of tasks and maintain communication with your team.
