Your newpany
We’re looking for a proactive and organised Administration Assistant to join our team on a temporary basis, with a strong opportunity to move into a permanent role. This position suits someone who enjoys keeping operations running smoothly, supporting colleagues, and delivering excellent service over the phone and in person.
Your new role
General administrative support: managing emails, filing, scanning, and maintaining accurate records. Handling inbound calls: answering queries, directing calls to the correct departments, and taking clear messages. Outbound follow‑up calls: contacting clients or suppliers to confirm appointments, chase information, or provide updates. Diary and meeting coordination: scheduling appointments, preparing meeting rooms, and organising agendas. Document preparation: creating letters, reports, spreadsheets, and basic presentations. Data entry and database management: updating internal systems with accuracy and speed. Supporting team projects: assisting with admin tasks for ongoing initiatives and deadlines. Reception cover when required: greeting visitors and managing deliveries. Answering customer enquiries and providing first‑line information. Calling suppliers to request delivery updates or documentation. Following up with clients to confirm bookings or gather missing details. Escalating urgent issues to senior staff when needed. What you\'ll need to succeed
Strongmunication skills, both written and verbal. Must be able to start immediately. Confident telephone manner with the ability to handle calls professionally. Excellent organisational ability and attention to detail. Proficiency in MS Office (Word, Excel, Outlook). Ability to multitask and prioritise workload effectively. Previous admin experience is desirable but not essential for the right candidate. What you\'ll get in return
