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- Tasks: Manage sales enquiries, coordinate logistics, and provide excellent customer support.
- Company: Reputable local business with a friendly team culture.
- Benefits: On-site parking and a supportive work environment.
- Why this job: Join a dynamic team and make a real impact in sales coordination.
- Qualifications: Experience in sales administration and strong communication skills.
- Other info: Fast-paced environment with opportunities for growth.
The predicted salary is between 28800 - 43200 £ per year.
Your new company: Hays are pleased to be working with this established and reputable local business who are on the lookout for an experienced sales co-ordinator.
Your new role:
- Export Compliance & Logistics: Manage UK and international sales enquiries while ensuring full compliance with global trade regulations. Coordinate shipping, container bookings, and logistics for domestic and export orders, including preparing invoices and providing accurate shipping quotations.
- Customer Communication: Act as a primary point of contact for customers, delivering timely, clear, and professional responses to all enquiries.
- Order & Shipment Management: Monitor and manage the progress of orders and shipments, ensuring efficient processing from placement to delivery.
- Aftersales Support: Resolve customer aftersales issues, including shipping concerns and warranty replacements, ensuring a positive customer experience.
- Payment Administration: Process customer payments, issue account statements, and follow up on overdue balances to maintain healthy cash flow.
- Prospecting & Lead Generation: Make outbound calls to potential customers across the healthcare sector and custodial sectors. Qualify new opportunities and arrange appointments for account managers to present tailored solutions.
- Sales Support & Coordination: Assist the Internal Sales Manager and Head of Sales with administrative tasks, presentations, data analysis, and reporting.
- Administrative Management: Maintain accurate and up-to-date CRM records, ensuring the integrity of customer and project information.
What you'll need to succeed:
- Proven experience in sales administration, sales support, inside sales or similar roles.
- Excellent written and verbal communication skills.
- High attention to detail, particularly in managing orders and documentation.
- Ability to multitask in a fast-paced environment.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook) and CRM systems.
- Customer-focused with a proactive problem-solving approach.
What you'll get in return:
- Parking on site
- Friendly team environment
Sales Co-ordinator employer: hays-gcj-v4-pd-online
Contact Detail:
hays-gcj-v4-pd-online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Sales Co-ordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, and think about how your experience aligns with their needs. Practise common interview questions and be ready to showcase your skills in sales administration and customer communication.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Sales Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Co-ordinator role. Highlight your experience in sales administration and customer communication, as these are key for us. Use specific examples that showcase your skills in managing orders and documentation.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your attention to detail and problem-solving skills, and don’t forget to express your enthusiasm for the role and our company.
Showcase Your Skills: In your application, make sure to highlight your proficiency in Microsoft Office and CRM systems. We love candidates who can demonstrate their ability to multitask and manage customer enquiries efficiently, so give us the goods!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our friendly team!
How to prepare for a job interview at hays-gcj-v4-pd-online
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of the sales co-ordinator role. Familiarise yourself with global trade regulations and logistics processes, as well as the specific needs of the healthcare and custodial sectors. This will show that you're not just interested in the job, but that you’re genuinely prepared.
✨Showcase Your Communication Skills
Since this role involves a lot of customer communication, be ready to demonstrate your excellent written and verbal skills. Prepare examples of how you've effectively handled customer enquiries or resolved issues in the past. Practising clear and professional responses will help you shine during the interview.
✨Highlight Your Attention to Detail
In sales administration, details matter! Be prepared to discuss how you manage orders and documentation accurately. You might want to share specific instances where your attention to detail made a difference, whether it was catching an error or ensuring timely shipments.
✨Be Ready to Multitask
This role requires juggling multiple tasks in a fast-paced environment. Think of examples from your previous experience where you successfully managed several responsibilities at once. Showing that you can handle pressure while maintaining quality will definitely impress your interviewers.
