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For Companies At a Glance
- Tasks: Manage weighbridge operations and provide top-notch customer service.
- Company: A successful, customer-focused service company in Newport.
- Benefits: Permanent role with competitive pay and a supportive team environment.
- Why this job: Join a fast-paced office and make a real difference in customer satisfaction.
- Qualifications: Experience with weighbridge operations and strong communication skills.
- Other info: Great opportunity for career growth in a dynamic setting.
The predicted salary is between 24000 - 36000 £ per year.
A customer-centric, successful service-based company in the Newport area.
Working as a Weighbridge Clerk / Office Coordinator, you will be responsible for the following:
- Overseeing the weighbridge operation, including weighing of inbound and outbound vehicles, logging and recording all information.
- Route planning and communicating with the drivers regarding current and next day’s deliveries.
- Dealing with customer enquiries via telephone and email.
- Putting together quotes for work, taking orders and raising them on the system.
- Raising jobs on the CRM system – Waste Logic.
- Updating customers on the progress of their order / delivery status.
This is a fast-paced office environment with a focus on providing first-class customer service in a timely manner.
What you’ll need to succeed:
- You’ll have relevant experience of working on a weighbridge / dealing with customer orders.
- You’ll be comfortable working in a fast-paced environment, and be a good team player.
- You’ll be able to think on your feet and prioritise.
- You’ll be IT literate and comfortable picking up new systems.
- Previous experience of Weighbridge operation or Logistics Administration is highly advantageous.
- You’ll be dealing with customers on a daily basis, so you’ll be comfortable speaking to people at all levels.
What you’ll get in return:
This is a permanent role to start ASAP. This is a fully office-based role. Hours of work are Monday to Friday, 7am to 4pm, half an hour for lunch, 37.5 hours per week. £10 per hour. The office is located in the Newport area.
Weighbridge Clerk / Office Coordinator in Newport employer: hays-gcj-v4-pd-online
Contact Detail:
hays-gcj-v4-pd-online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weighbridge Clerk / Office Coordinator in Newport
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the Weighbridge Clerk role and be ready to share specific examples of your past successes.
✨Tip Number 3
Dress the part! Even if it’s an office-based role, looking professional can make a great first impression. Choose an outfit that reflects the company culture while still being smart and presentable.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Weighbridge Clerk / Office Coordinator in Newport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any work with weighbridges or customer orders. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Weighbridge Clerk / Office Coordinator role. Share specific examples of your past experiences that relate to the job description.
Show Off Your Customer Service Skills: Since this role is all about providing first-class customer service, make sure to mention any relevant experience in dealing with customers. We love candidates who can communicate effectively and handle enquiries with ease!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at hays-gcj-v4-pd-online
✨Know Your Weighbridge Basics
Make sure you brush up on your knowledge of weighbridge operations. Understand the process of weighing vehicles and logging information, as well as any relevant regulations. This will show that you're not just familiar with the role but also genuinely interested in it.
✨Customer Service is Key
Since this role involves dealing with customer enquiries, be prepared to discuss your previous experiences in customer service. Think of specific examples where you successfully handled a difficult situation or provided exceptional service. This will demonstrate your ability to thrive in a fast-paced environment.
✨Familiarise Yourself with CRM Systems
The job mentions using Waste Logic for raising jobs. If you have experience with similar CRM systems, highlight that during the interview. If not, do a bit of research on how CRM systems work and be ready to discuss your adaptability to new technologies.
✨Show Your Team Spirit
Being a good team player is crucial in this role. Prepare to share examples of how you've collaborated with others in past positions. Emphasise your ability to communicate effectively with colleagues and drivers, as this will be essential for route planning and ensuring smooth operations.
