At a Glance
- Tasks: Support colleagues in transitioning from Zoom to Microsoft Teams with clear guidance and demos.
- Company: Join a leading independent technology and services provider in Manchester.
- Benefits: Competitive daily rate, flexible work hours, and a supportive team environment.
- Other info: 5-week contract with opportunities for future roles and career growth.
- Why this job: Be the go-to person for helping others embrace new tech and boost their confidence.
- Qualifications: Strong knowledge of Microsoft Teams and excellent communication skills.
The predicted salary is between 13 - 16 € per hour.
Join a leading independent technology and services provider as a Floorwalker!
Job Overview: An excellent opportunity to support colleagues through a key transition from Zoom to Microsoft Teams. As a Floorwalker, you will act as an on‑site and virtual guide, delivering clear demonstrations, answering how‑to questions, and encouraging confident adoption of Teams. This role is ideal for someone who is approachable, supportive, and skilled in user education.
- Location: On-site (Manchester M3 3AP)
- Contract Length: 5 weeks
- Start Date: 26th or 27th February (Induction) → Work commences 2nd March 2026
Key Responsibilities:
- Act as a visible, approachable presence to support colleagues with “how do I” questions (non‑technical).
- Deliver Teams demos in person and remotely using pre‑defined scripts and presentation decks.
- Explain key differences between Zoom and Microsoft Teams, including meeting setup and collaboration tools.
- Provide tips, guidance, and best practices to build user confidence in Teams.
- Encourage engagement and successful adoption of Teams across the organisation.
- Record all support and assistance provided to colleagues.
- Support users in a friendly, patient, and clear manner.
Key Requirements:
- Strong knowledge of Microsoft Teams features and functionality.
- Ability to communicate in a clear, friendly, non‑technical manner.
- Familiarity with Zoom to support transition conversations.
- Comfortable presenting to individuals and groups, both on-site and remotely.
- Excellent interpersonal, facilitation, and people‑engagement skills.
- Approachable, patient, and proactive attitude.
Additional Information:
- Work Schedule: Monday – Friday, 09:00 – 17:30
- Interview Process: Online interview via MS Teams
How to Apply: If you’re interested in this role, click ‘apply now’ to forward an up‑to‑date copy of your CV, or call us now. If this job isn’t quite right for you but you’re exploring new opportunities, please contact us for a confidential discussion about your career.
Technician 2 in Manchester employer: hays-gcj-v4-pd-online
Join a dynamic and supportive team in Manchester, where your role as a Floorwalker will not only enhance your skills in user education but also foster a collaborative work culture. With a focus on employee growth and development, this position offers a unique opportunity to make a meaningful impact during a key transition period, all while enjoying a friendly and approachable environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Technician 2 in Manchester
✨Tip Number 1
Get to know Microsoft Teams inside out! Since you'll be guiding others, brush up on all its features and differences from Zoom. This way, you can confidently answer questions and help your colleagues transition smoothly.
✨Tip Number 2
Practice your presentation skills! Whether it's in person or online, being approachable and clear is key. Try rehearsing with friends or family to get comfortable delivering demos and answering queries.
✨Tip Number 3
Network like a pro! Connect with others in the industry, especially those who have experience with Microsoft Teams. They can offer valuable insights and tips that could give you an edge during your job search.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, if this role isn't quite right, we can help you explore other opportunities that fit your skills.
We think you need these skills to ace Technician 2 in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Microsoft Teams and user education. We want to see how you've helped others transition to new tech, so don’t hold back on those examples!
Show Your Personality:Since this role is all about being approachable and supportive, let your friendly side shine through in your application. We’re looking for someone who can connect with colleagues, so a warm tone can go a long way!
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and focus on how you can help others understand the shift from Zoom to Teams.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at hays-gcj-v4-pd-online
✨Know Your Stuff
Make sure you brush up on Microsoft Teams features and how they differ from Zoom. Being able to explain these differences clearly will show that you're not just familiar with the tools, but that you can also help others understand them.
✨Practice Your Presentation Skills
Since you'll be delivering demos both in person and online, practice your presentation skills. Use a friend or family member as your audience and get comfortable with the pre-defined scripts and presentation decks you'll be using.
✨Be Approachable and Friendly
Remember, this role is all about supporting your colleagues. Show your approachable side during the interview by smiling, making eye contact, and demonstrating your friendly attitude. This will help convey that you’re the right fit for a supportive role.
✨Prepare for Common Questions
Think about potential 'how do I' questions that colleagues might ask when transitioning to Teams. Prepare clear, non-technical answers that reflect your ability to communicate effectively and patiently, which is key for this position.
