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- Tasks: Be the friendly face of our company, managing calls and visitor enquiries overnight.
- Company: Join a reputable company in Salford Quays, Manchester, focused on customer service.
- Benefits: Competitive hourly pay with flexible, ad-hoc work opportunities.
- Why this job: Make a difference by ensuring a welcoming and secure environment for everyone.
- Qualifications: Previous experience in customer service or front-of-house roles is essential.
- Other info: Perfect for those who thrive in a dynamic, independent work setting.
The predicted salary is between 13 - 16 £ per hour.
Hays are seeking a professional and reliable Evening Receptionist to provide front-of-house support during overnight hours. This role is key to ensuring a welcoming and secure environment for residents, visitors, and staff. This role is based in Salford Quays, Manchester.
Your new role:
- Act as the first point of contact for residents and visitors during evening and overnight hours.
- Manage incoming calls, emails, and visitor enquiries promptly and professionally.
- Monitor building access and maintain security protocols.
- Handle check-ins, check-outs, and assist with general administrative tasks.
- Respond to emergencies and escalate issues to the appropriate teams.
- Maintain accurate records and update internal systems as required.
What you'll need to succeed:
- Previous experience in a receptionist, customer service, or front-of-house role essential.
- Strong communication and interpersonal skills.
- Ability to remain calm and professional under pressure.
- Basic IT skills and familiarity with booking or CRM systems.
- Knowledge of health and safety or security procedures is an advantage.
- Reliable and punctual with a strong sense of responsibility.
- Friendly and approachable with a customer-focused attitude.
- Able to work independently during overnight hours.
- Attention to detail and proactive problem-solving skills.
What you'll get in return:
A very competitive hourly rate of pay and potential for repeat work. Flexible and ad-hoc basis.
Receptionist in Manchester employer: hays-gcj-v4-pd-online
Contact Detail:
hays-gcj-v4-pd-online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Manchester
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Practice makes perfect! Before your interview, rehearse common questions and scenarios you might face as a receptionist. This will help you feel more confident and ready to impress when it counts.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a front-of-house role. Make sure you look professional and approachable, as this reflects your understanding of the job's customer-focused nature.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
We think you need these skills to ace Receptionist in Manchester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, as a receptionist, you'll be the first point of contact, so show us how approachable you can be!
Tailor Your Experience: Make sure to highlight your previous experience in customer service or front-of-house roles. We’re looking for someone who can manage calls and enquiries like a pro, so give us examples of how you've done this before. Tailoring your application to match the job description will make you stand out!
Be Professional Yet Friendly: While we love a friendly vibe, it’s important to maintain professionalism in your application. Use clear and concise language, and make sure to proofread for any typos. A polished application shows us that you take the role seriously and are ready to represent us well!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for!
How to prepare for a job interview at hays-gcj-v4-pd-online
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Evening Receptionist. Familiarise yourself with tasks like managing calls, handling check-ins, and maintaining security protocols. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
As a receptionist, strong communication is key. During the interview, practice clear and confident speaking. You might even want to prepare examples of how you've successfully handled customer inquiries or resolved issues in previous roles. This will highlight your interpersonal skills and ability to remain calm under pressure.
✨Demonstrate Your Problem-Solving Abilities
Think of specific situations where you've had to solve problems quickly and effectively. Whether it was dealing with an emergency or managing a difficult visitor, be ready to share these experiences. This will showcase your proactive approach and ability to handle challenges, which is crucial for this role.
✨Dress the Part and Be Punctual
First impressions matter! Dress professionally for your interview to reflect the welcoming environment you'll create as a receptionist. Also, make sure to arrive on time—punctuality is a sign of reliability, which is essential for this position. It shows that you take the opportunity seriously and respect the interviewer's time.
