At a Glance
- Tasks: Support residents in temporary accommodation and help them move towards independent living.
- Company: Well-known housing association in South Manchester with a supportive team culture.
- Benefits: Weekly pay, temp to perm opportunity, and flexible payment options.
- Other info: Dynamic role with varied workload and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your crisis-management skills.
- Qualifications: Strong resilience, communication skills, and experience in homelessness services preferred.
The predicted salary is between 30000 - 42000 £ per year.
We have an exciting opportunity for a Homeless Support Officer to join the team of a well-known housing association in South Manchester. This is a full-time role on a rolling 6-week rota with the following shifts – 8am-4pm, 10am-5:30pm or 2pm–10pm and 1 in 6 weekends: Sat/Sun 9am–7pm. There is potential for this role to go temp to perm after an initial period of 3 months, looking to start as soon as possible. Must have an enhanced DBS and be comfortable with lone working where required.
Your new role:
- Support residents in temporary accommodation including self-contained flats and HMO properties.
- Manage a caseload of 8–12 cases, providing tailored support to help them move toward independent living.
- Work both onsite and offsite, including lone-working responsibilities.
- Handle duty days, responding to inbound queries and managing any issues that arise within the scheme.
- Oversee voids, move-ins, and move-on support from temporary accommodation.
- Maintain accurate records, ensure safeguarding procedures are followed, and contribute to a safe, supportive environment.
- Work collaboratively within a team, sharing information and supporting colleagues when needed.
What you'll need to succeed:
- Strong resilience and the ability to remain calm and effective under pressure.
- Confident crisis-management skills and sound decision-making.
- Ability to work independently during lone-working periods.
- A team-focused mindset with strong communication and interpersonal skills.
- Experience in homelessness services, supported housing, or a similar support role (desirable).
- Ability to manage a varied workload and respond quickly to emerging issues.
- Empathy, professionalism, and the ability to build trust with vulnerable individuals.
What you'll get in return:
- Weekly pay.
- Temp to perm opportunity.
- Option to be paid PAYE or Umbrella.
- Supportive team environment with experienced colleagues.
Homeless Support Officer in Manchester employer: hays-gcj-v4-pd-online
Join a well-known housing association in South Manchester as a Homeless Support Officer, where you will be part of a supportive team dedicated to making a difference in the lives of vulnerable individuals. With flexible shift patterns, opportunities for professional growth, and a commitment to employee wellbeing, this role offers a meaningful career path in a collaborative environment that values resilience and empathy. Enjoy the potential for temp to perm employment and weekly pay while working in a setting that prioritises community support and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Homeless Support Officer in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the housing and support sectors. Attend local events or join online forums where you can connect with others who might know about job openings or can give you insider tips.
✨Tip Number 2
Practice your interview skills! We all know interviews can be nerve-wracking, so grab a mate and do some mock interviews. Focus on showcasing your crisis-management skills and how you can support vulnerable individuals.
✨Tip Number 3
Be proactive! If you see a role that interests you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows you're keen and ready to jump in!
✨Tip Number 4
Tailor your approach! When you get an interview, research the organisation and think about how your experience aligns with their values. Show them you’re not just looking for any job, but that you genuinely want to make a difference in the community.
We think you need these skills to ace Homeless Support Officer in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Homeless Support Officer role. Highlight your experience in homelessness services and any relevant skills that match the job description. We want to see how you can bring your unique strengths to our team!
Showcase Your Resilience:This role requires strong resilience and the ability to stay calm under pressure. In your application, share examples of how you've handled challenging situations in the past. We love hearing about your crisis-management skills!
Emphasise Teamwork:Since this position involves working collaboratively, make sure to mention your teamwork experiences. Talk about how you've supported colleagues or contributed to a positive team environment. We value a team-focused mindset here at StudySmarter!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling. We’re excited to see what you bring to the table!
How to prepare for a job interview at hays-gcj-v4-pd-online
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Homeless Support Officer. Understand the challenges faced by residents in temporary accommodation and be ready to discuss how you would handle specific situations. This shows your genuine interest and preparedness for the role.
✨Showcase Your Resilience
Since this role requires strong resilience, think of examples from your past experiences where you've remained calm under pressure. Be ready to share these stories during the interview to demonstrate your ability to manage crises effectively.
✨Emphasise Teamwork
Collaboration is key in this role. Prepare to talk about times when you've worked successfully within a team. Highlight your communication skills and how you’ve supported colleagues in challenging situations, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some insightful questions about the organisation and the role. This not only shows your enthusiasm but also helps you gauge if the position aligns with your values and career goals. It’s a great way to leave a lasting impression!
