Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support operations by managing customer records, processing requests, and coordinating services.
- Company: Join a dynamic team in a vibrant office at Salford Quays.
- Benefits: Enjoy a competitive salary, hybrid working model, and opportunities for innovation.
- Why this job: Make a real impact while developing your skills in a collaborative environment.
- Qualifications: Strong admin experience, attention to detail, and proficiency in Microsoft Office.
- Other info: Ideal for those with a positive attitude and a passion for customer service.
The predicted salary is between 25000 - 27000 £ per year.
Your new company Hays are recruiting for a permanent administrator, based in Salford Quays, Manchester, to start in Jan 2026. Are you highly organised, detail-oriented, and passionate about delivering exceptional customer service? We are seeking an Administrative Support Specialist to join our client's dynamic team in Salford Quays. This role is pivotal in supporting our operations and ensuring smooth processes across customer onboarding, billing, and reporting.
Your new role
- Maintain accurate customer records and manage updates across CRM and business systems.
- Process work requests, contracts, and billing with precision and timeliness.
- Coordinate service activations, decommissioning, and stock returns.
- Prepare and manage customer communications, including mail merges and responses.
- Produce control reports and investigate anomalies to ensure compliance.
- Collaborate with internal teams and third-party service providers to uphold service standards.
- Contribute ideas for process improvements and support internal projects.
What you'll need to succeed
- Strong administrative experience, ideally within a fast-paced environment.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Visio) at an intermediate level.
- Exceptional attention to detail and organisational skills.
- Ability to prioritise tasks and manage multiple deadlines.
- Confident communicator with excellent documentation skills.
- Positive, flexible attitude and a proactive approach to problem-solving.
- Minimum of 5 GCSEs, including English and Maths.
- Experience in retail or a similar customer-focused industry is advantageous.
What you'll get in return
- Be part of a collaborative team that values innovation and continuous improvement.
- Hybrid working model with a vibrant office location in Salford Quays.
- Opportunity to contribute to exciting projects and make a real impact.
- Salary of £25,000 - £27,000.
Administrative Support Specialist in Manchester employer: hays-gcj-v4-pd-online
Contact Detail:
hays-gcj-v4-pd-online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Support Specialist in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Administrative Support Specialist role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to administrative roles. Think about how your skills in organisation and customer service can shine through. We recommend doing mock interviews with friends or family to boost your confidence!
✨Tip Number 3
Showcase your skills! Create a portfolio that highlights your previous work, especially any projects that demonstrate your attention to detail and organisational prowess. This can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Administrative Support Specialist in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrative Support Specialist role. Highlight your administrative experience and any relevant skills, especially those mentioned in the job description like attention to detail and proficiency in Microsoft Office.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for customer service and how your previous experiences make you a perfect fit for the team at Salford Quays. Don’t forget to mention your proactive approach to problem-solving!
Showcase Your Skills: In your application, be sure to highlight your organisational skills and ability to manage multiple deadlines. Use specific examples from your past roles to demonstrate how you've successfully handled similar tasks or challenges.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at hays-gcj-v4-pd-online
✨Know Your Stuff
Before the interview, make sure you understand the role inside out. Familiarise yourself with the key responsibilities like managing customer records and processing work requests. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Highlight your administrative experience and proficiency in Microsoft Office during the interview. Be ready to provide examples of how you've used these skills in previous roles, especially in fast-paced environments. This will demonstrate your capability to handle the demands of the job.
✨Be Detail-Oriented
Since attention to detail is crucial for this role, prepare to discuss specific instances where your meticulousness made a difference. Whether it was catching an error in a report or ensuring accurate billing, these examples will illustrate your fit for the position.
✨Ask Smart Questions
Prepare thoughtful questions about the team dynamics, process improvements, and the company's approach to customer service. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
