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- Tasks: Support sales growth and provide top-notch customer service in a dynamic office environment.
- Company: Leading wholesale supplier in the UK and Ireland with a strong team culture.
- Benefits: Permanent position with competitive salary and attractive benefits package.
- Why this job: Make a real impact by enhancing customer experiences and driving sales success.
- Qualifications: Experience in customer service, administration, or sales support is essential.
- Other info: Join a proactive team and thrive in a fast-paced, rewarding environment.
The predicted salary is between 30000 - 42000 £ per year.
Your new company is a local employer who is the number one wholesale supplier within their industry, distributing across the UK and Ireland. Hays have been appointed to recruit a Sales Administrator / Customer Service Executive to join their team. This is an office-based role, and you will work full-time hours, Monday to Friday. This is an exciting opportunity to combine your skills in administration, customer care, and order management in a role where your contribution will truly make a difference.
Your new role involves being at the heart of the business, ensuring customers receive the very best service while supporting sales growth and day-to-day operations. Your key responsibilities will include:
- Customer Service & Communication – Answering calls and responding to enquiries with professionalism and care. Keep customers informed about order status, delivery updates, and any potential delays. Resolve issues and complaints promptly, ensuring positive outcomes.
- Sales & Growth Support - Process customer orders accurately and efficiently. Deliver quotations and pricing to customers. Spot opportunities for upselling and cross-selling to increase value. Identify and research new leads for potential opportunities.
- Administration & Team Support – Manage customer returns, demos, special orders, and service requests. Maintain detailed records of customer interactions and follow-ups. Provide vital administrative support to the team of 7 Business Development Managers.
What you will need to succeed: As a Sales Administrator, you will be customer-focused, with a genuine passion for creating great experiences. Organised, proactive, and able to thrive in a fast-paced environment. A confident communicator with strong problem-solving skills. You will be able to demonstrate previous experience in customer service, administration, or sales support. Be reliable, honest, and a true team player with great attention to detail.
What you will get in return: A permanent position with a competitive salary and benefits package.
Sales Administrator / Customer Service Executive in Londonderry employer: hays-gcj-v4-pd-online
Contact Detail:
hays-gcj-v4-pd-online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator / Customer Service Executive in Londonderry
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Sales Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, and think about how your skills in customer service and administration can contribute to their success. Practise common interview questions so you can showcase your problem-solving abilities with confidence.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from the interview to remind them of your conversation and reinforce your interest.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Sales Administrator / Customer Service Executive in Londonderry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Administrator role. Highlight your customer service experience and any relevant admin skills to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you an ideal candidate. Keep it friendly and professional!
Showcase Your Communication Skills: Since communication is key in this role, make sure your application is clear and concise. Use proper grammar and spelling, and don’t hesitate to show off your personality a bit – we love a bit of flair!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at hays-gcj-v4-pd-online
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their products, services, and market position. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about customer care, be prepared to share specific examples of how you've handled customer inquiries or resolved complaints in the past. Highlight your problem-solving skills and how you ensure a positive outcome for customers.
✨Demonstrate Your Organisational Skills
As a Sales Administrator, being organised is key. Be ready to discuss how you manage your time and prioritise tasks. You might even want to mention any tools or methods you use to stay on top of your workload.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or how success is measured in this role. This shows that you're engaged and thinking about how you can contribute to the team.
