Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Transform HR processes using ServiceNow, optimising efficiency and enhancing employee engagement.
- Company: Join a leading tech consultancy with a global presence and innovative culture.
- Benefits: Competitive salary, benefits package, and opportunities for professional growth.
- Why this job: Shape the future of work and make a real impact in HR transformation.
- Qualifications: Experience in HR process design and strong communication skills required.
- Other info: Mentorship opportunities and a dynamic environment for career advancement.
The predicted salary is between 45000 - 55000 £ per year.
A leading technology consultancy with over 60 years of history and with presence in more than 50 countries. They work with a variety of organisations to help with their AI, technology and people-focused transformation needs. Leveraging capabilities across strategy, technology, design, engineering and business operations. They are looking to bring in Transformation consultants to help to grow and drive their ServiceNow practice. This is a unique opportunity to be part of a forward-thinking team, shaping the future of work by delivering solutions that address today’s challenges and anticipate tomorrow’s needs.
As a ServiceNow Transformation Consultant, you will work closely with a variety of organisations to understand their business needs, optimise HR processes and deliver tailored ServiceNow HRSD capabilities that improve operational efficiency and elevate employee engagement across the lifecycle. You will contribute to project delivery by translating business requirements into functional specifications, enabling the configuration of ServiceNow modules and supporting testing and deployment activities. Your insights will help clients unlock the full potential of digital HR through automation, AI, and data-driven decision-making.
Key Responsibilities:- Facilitate process workshops to map out current-state and future-state journeys (onboarding, offboarding, case management).
- Collaborate with stakeholders to identify pain points and opportunities for automation using ServiceNow HRSD.
- Design and deliver ServiceNow solutions that underpin and enable improved HR service delivery, employee communications, and organisational effectiveness.
- Lead workstreams such as process design, configuration, testing, and deployment.
- Translate business requirements into ServiceNow system capabilities, ensuring alignment with HR strategy and user experience goals.
- Work with cross-functional teams to ensure successful implementation and adoption of ServiceNow solutions.
- Support change management, communication planning, and stakeholder engagement to drive transformation outcomes.
- Contribute to internal initiatives such as proposition development, AI readiness and adoption, thought leadership, and practice growth.
- Mentor junior consultants and support their development.
- Experience in HR process design, workshops, and stakeholder engagement.
- Strong understanding of or experience of working in HR or GBS operational environments.
- Experience of how ServiceNow HRSD supports and delivers HR services (onboarding, lifecycle events, case management).
- Familiarity with ServiceNow maturity assessments and discovery.
- Strong awareness of ServiceNow HRSD AI and automation capabilities, and integrations to people technology and collaboration tools.
- Ability to map out HR processes and design technology-enabled solutions.
- Familiarity with collaboration tools and techniques for process improvement.
- Consulting experience in HR transformation programmes, ideally within a major consultancy or similar environment.
- Strong communication and organisational design skills.
- Exposure to agile delivery methods and integration tools (desirable).
- Experience of using data and analytics to drive continuous improvement.
- ServiceNow Implementation Specialist CIS – HRSD Certified (preferable).
- Security Clearance nice to have.
- Basic salary of £45-55K + benefits.
- Opportunity to join a leading technology transformation consultancy and help to grow this key practice.
- Build on your ServiceNow knowledge and acquire transformation experience.
ServiceNow Business Analyst – HRSD in London employer: hays-gcj-v4-pd-online
Contact Detail:
hays-gcj-v4-pd-online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Business Analyst – HRSD in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your skills as a ServiceNow Business Analyst. Tailor your responses to show you're the perfect fit!
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle case studies or scenarios during interviews. Show them how you can optimise HR processes and deliver tailored solutions using ServiceNow HRSD.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace ServiceNow Business Analyst – HRSD in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of ServiceNow Business Analyst – HRSD. Highlight your experience in HR process design and any relevant projects you've worked on that align with the job description.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for our team. Share specific examples of how you've optimised HR processes or delivered solutions that improved operational efficiency.
Showcase Your Skills: Don’t forget to mention your familiarity with ServiceNow HRSD and any certifications you hold. We want to see how your skills can help us drive transformation and enhance employee engagement.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at hays-gcj-v4-pd-online
✨Know Your ServiceNow Stuff
Make sure you brush up on your knowledge of ServiceNow HRSD capabilities. Be ready to discuss how it can optimise HR processes and improve operational efficiency. Familiarity with its AI and automation features will definitely give you an edge!
✨Showcase Your Consulting Experience
Prepare to share specific examples from your past consulting roles, especially those involving HR transformation programmes. Highlight your experience in facilitating workshops and engaging stakeholders, as this is crucial for the role.
✨Map Out HR Processes
Be ready to demonstrate your ability to map out current and future-state HR processes. Think about how you would approach a case study or scenario during the interview, as they may ask you to outline your process design skills.
✨Engage with Questions
Don’t forget to prepare thoughtful questions for your interviewers. Ask about their current challenges with ServiceNow implementations or how they envision the future of HR service delivery. This shows your genuine interest and strategic thinking.
