Senior Facilities Operations and Safety Manager in London

Your newpany

Hays Facilities Management are delighted to be recruiting for an experienced Senior Facilities Operations & Safety Manager to join the world-renowned London-based university on an interim basis.

Your new role

This is an excellent opportunity for a Facilities Management professional with strong operational leadership and health & safety expertise to lead facilities services across a diverse property portfolio.

The successful candidate will oversee operational delivery, pliance, stakeholder management, contractor performance, and facilities teams while driving service improvements across multiple locations.

• Facilities Management
• Lead the day-to-day delivery of facilities management services across multiple sites.
• Manage building operations, contractor performance, cleaning, security, and soft services.
• Develop facilities policies, procedures, and operational standards.
• Support new facilities projects, refurbishments, and estate developments.
• Build strong relationships with landlords, service providers, and key stakeholders.
• Health & Safety
• Lead health & safetypliance across the estate.
• Develop and implement health & safety policies, risk assessments, and procedures.
• Manage audits, inspections, incidents, and corrective action plans.
• Deliver training and promote a positive health & safety culture.
• Chair health & safety meetings and provide expert advice to stakeholders.
• Leadership & Team Management
• Lead, motivate, and develop facilities staff and direct reports.
• Manage resource planning, performance, and service delivery.
• Drive high standards of customer service and stakeholder engagement.
• Support recruitment, induction, and training of team members.
• Financial & Operational Management
• Manage facilities budgets, procurement activities, suppliers, and contractors.
• Ensure value for money and efficient service delivery.
• Identify and implement service improvements and operational efficiencies.
• Support strategic planning and business continuity initiatives
• What you'll need to succeed

Essential

• Significant Facilities Management experience within aplex environment.
• NEBOSH or IOSH qualification.
• Proven experience managing facilities operations and service delivery teams.
• Strong understanding of health & safety legislation andpliance.
• Experience managing budgets, suppliers, and contractors.
• Excellent stakeholder management andmunication skills.
• Ability to manage multiple priorities and deliver results in a fast-paced environment.

Desirable

• Experience within Higher Education, Public Sector, Healthcare, or similarlyplex estates.
• Project management experience.
• Experience supporting estate developments or refurbishment programmes.
• What you'll get in return
• Opportunity to lead facilities operations across aplex multi-site estate
• High-profile stakeholder engagement
• Immediate start available