At a Glance
- Tasks: Manage disrepair claims and ensure compliance with legal protocols while supporting a small team.
- Company: A leading housing provider focused on customer satisfaction and continuous improvement.
- Benefits: Flexible working options and a long-term contract opportunity.
- Why this job: Make a real difference in housing by resolving disrepair issues and enhancing community living.
- Qualifications: Strong knowledge of disrepair protocol, excellent communication skills, and IT proficiency.
- Other info: Opportunity to work in a dynamic environment with a focus on health and safety standards.
The predicted salary is between 36000 - 60000 £ per year.
A leading housing provider is seeking a Disrepair Surveyor to manage complex disrepair cases and ensure compliance with Awaab’s Law. You’ll oversee contractor performance and act as the key liaison for disrepair queries, ensuring emergency hazards are resolved within the relevant SLA hours.
Your new role:
- Manage disrepair claims and ensure compliance with legal protocols
- Supervise and support a small team of officers
- Liaise with contractors, internal teams, and customers to resolve issues
- Monitor KPIs, contractor performance, and value-for-money checks
- Ensure adherence to Health & Safety and Ombudsman complaint standards
- Drive continuous improvement and customer satisfaction
What you’ll need to succeed:
- Strong knowledge of Disrepair Protocol and housing legislation
- Experience in property maintenance and managing legal disrepair claims
- Excellent communication, negotiation, and customer service skills
- Ability to work to strict deadlines and manage competing priorities
- IT proficiency (Word, Excel, Outlook)
- Flexible approach, including occasional evening meetings
What you’ll get in return:
Flexible working options available. Long term contract opportunity.
Disrepair Surveyor in London employer: hays-gcj-v4-pd-online
Contact Detail:
hays-gcj-v4-pd-online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Disrepair Surveyor in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Disrepair Surveyor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of disrepair protocols and housing legislation. We want you to be able to showcase your expertise and how it aligns with the company's needs, so practice answering common interview questions related to these topics.
✨Tip Number 3
Don’t forget to highlight your communication and negotiation skills during interviews. These are key for a Disrepair Surveyor, so share examples of how you've successfully resolved issues in the past. We want to see that you can handle those tricky situations with ease!
✨Tip Number 4
Apply through our website for the best chance at landing the job! We make it easy for you to showcase your skills and experience directly to employers looking for someone just like you. Plus, it shows you're serious about joining the team!
We think you need these skills to ace Disrepair Surveyor in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with disrepair cases and property maintenance. We want to see how your skills align with the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Disrepair Surveyor role. Mention your knowledge of Awaab’s Law and how you’ve successfully managed similar cases in the past.
Show Off Your Communication Skills: Since this role involves liaising with various stakeholders, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we love a well-structured application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at StudySmarter!
How to prepare for a job interview at hays-gcj-v4-pd-online
✨Know Your Legislation
Make sure you brush up on the Disrepair Protocol and relevant housing legislation before your interview. Being able to discuss these laws confidently will show that you’re serious about the role and understand the legal framework you'll be working within.
✨Showcase Your Communication Skills
As a Disrepair Surveyor, you'll need to liaise with various stakeholders. Prepare examples of how you've effectively communicated with contractors, customers, and internal teams in the past. This will demonstrate your ability to manage relationships and resolve issues efficiently.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to disrepair claims or contractor management. Think through your approach to resolving disputes or ensuring compliance with health and safety standards, as this will highlight your problem-solving skills.
✨Highlight Your IT Proficiency
Since the role requires IT skills, be ready to discuss your experience with tools like Word, Excel, and Outlook. You might even want to mention any specific projects where you used these tools to manage data or improve processes, showcasing your tech-savviness.
