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For Companies At a Glance
- Tasks: Lead CRM activities and develop data-driven retention strategies to boost customer loyalty.
- Company: A rapidly expanding consumer brand focused on exceptional customer experiences.
- Benefits: Competitive salary, professional development, and a collaborative work culture.
- Why this job: Join a forward-thinking team and make a real impact on customer engagement.
- Qualifications: Experience in CRM management, strong analytical skills, and excellent communication.
- Other info: Dynamic environment with great opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading, rapidly expanding consumer brand is seeking a talented CRM Manager to join their dynamic team. Operating across innovative product categories, this business is committed to delivering exceptional customer experiences and driving long-term growth.
As CRM Manager, you will take ownership of all CRM activities and retention strategies. You’ll be responsible for developing and implementing data-driven campaigns, managing segmentation, and optimising customer communications to enhance engagement and loyalty. This is a hands-on role where you’ll collaborate closely with cross-functional teams to ensure successful execution of CRM programs.
What you’ll need to succeed:
- Proven experience managing CRM systems and digital retention strategies
- Strong analytical skills with the ability to interpret customer data
- Excellent communication and organisational skills
- Experience in market segmentation and project management
- A proactive, detail-oriented approach and ability to thrive in a collaborative environment
What you’ll get in return:
You’ll join a forward-thinking brand with a strong growth trajectory, offering a collaborative culture and opportunities for professional development. Competitive salary and benefits included.
CRM/Retention Manager - On-site in London employer: hays-gcj-v4-pd-online
Contact Detail:
hays-gcj-v4-pd-online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM/Retention Manager - On-site in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your CRM campaigns and retention strategies. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its products. Be ready to discuss how your experience aligns with their goals, especially in enhancing customer engagement and loyalty.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace CRM/Retention Manager - On-site in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the CRM Manager role. Highlight your experience with CRM systems and retention strategies, as this will show us you’re the right fit for our dynamic team.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about customer engagement and how your analytical skills can drive our CRM initiatives. This is your chance to showcase your personality and enthusiasm!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements related to CRM and retention. Numbers speak volumes, so if you’ve improved customer loyalty or engagement rates, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at hays-gcj-v4-pd-online
✨Know Your CRM Inside Out
Make sure you’re well-versed in the CRM systems relevant to the role. Brush up on your knowledge of data-driven campaigns and retention strategies, as you’ll likely be asked about your experience with these tools during the interview.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've used data to drive decisions. Think of times when your analytical skills led to successful customer engagement or loyalty initiatives, and be ready to share those stories.
✨Communicate Clearly and Confidently
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might want to rehearse answers to common questions, focusing on how you can effectively convey complex ideas in a simple manner.
✨Demonstrate Your Collaborative Spirit
This position requires working closely with cross-functional teams, so be prepared to discuss your experience in collaborative environments. Share examples of how you’ve successfully worked with others to achieve common goals.
