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- Tasks: Plan and schedule repairs to ensure top-notch service for customers.
- Company: Join Onward Homes, a leading housing provider in the North West.
- Benefits: Weekly pay with flexible payment options and immediate start available.
- Why this job: Make a real difference in people's lives by ensuring their homes are well-maintained.
- Qualifications: Experience in repairs planning and strong IT skills required.
- Other info: Full-time office role in Liverpool with a supportive team environment.
The predicted salary is between 30000 - 42000 £ per year.
We’re delighted to be recruiting on behalf of Onward Homes, who are seeking a Repairs Planner to support their Liverpool team on a temporary basis currently until the end of April. This is a fantastic opportunity to join one of the North West’s largest housing providers, helping ensure that customers receive a high‑quality and responsive repairs service. This is a full-time office based role, so the successful candidate will need to commute to the City Centre Monday to Friday.
Key responsibilities:
- Plan and schedule works to support the efficient delivery of responsive repairs, gas servicing, and electrical maintenance.
- Process purchase orders, repair orders, and invoices, ensuring accuracy and timely turnaround.
- Respond to customer enquiries, providing updates and supporting the resolution of queries and complaints.
- Work closely with operational managers to coordinate trade colleagues and external supply chain partners.
- Maintain and update all repairs and housing management systems, ensuring data is correct, complete, and up to date.
What you’ll need to succeed:
- Experience in repairs planning or scheduling, ideally within a social housing environment.
- Strong knowledge of repairs IT systems and work‑planning software.
- Ability to work in a customer‑focused environment, managing competing priorities within a busy workload.
- Fully able and willing to work five days per week on site at the Liverpool office.
What you’ll get in return:
- Weekly pay
- Option to be paid PAYE or Umbrella
- ASAP starts
Repairs Planner in Liverpool employer: hays-gcj-v4-pd-online
Contact Detail:
hays-gcj-v4-pd-online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Planner in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at Onward Homes. A friendly chat can sometimes lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your repairs planning knowledge. Familiarise yourself with common IT systems and work-planning software used in social housing. We want you to shine!
✨Tip Number 3
Show off your customer service skills! Be ready to discuss how you've handled customer enquiries and resolved complaints in the past. It’s all about demonstrating that you can keep customers happy while juggling priorities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that Repairs Planner role.
We think you need these skills to ace Repairs Planner in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Repairs Planner role. Highlight your experience in repairs planning or scheduling, especially if you've worked in a social housing environment. We want to see how your skills match what we're looking for!
Showcase Your IT Skills: Since strong knowledge of repairs IT systems and work-planning software is key, don’t forget to mention any relevant tools you’ve used. We love seeing candidates who are tech-savvy and can hit the ground running!
Customer Focus is Key: This role is all about providing a high-quality service to customers. Make sure to include examples of how you've managed customer enquiries and resolved issues in the past. We want to know how you keep customers happy!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on board with the team. Don’t miss out on this fantastic opportunity!
How to prepare for a job interview at hays-gcj-v4-pd-online
✨Know Your Stuff
Make sure you brush up on your knowledge of repairs planning and scheduling, especially within a social housing context. Familiarise yourself with the specific IT systems and work-planning software mentioned in the job description, as this will show that you're serious about the role.
✨Show Off Your Customer Focus
Since the role involves responding to customer enquiries and resolving issues, be prepared to share examples of how you've successfully managed customer interactions in the past. Highlight your ability to juggle competing priorities while keeping the customer at the forefront of your mind.
✨Get Organised
As a Repairs Planner, organisation is key. Before the interview, think about how you would plan and schedule works efficiently. You might even want to bring a few ideas or strategies to the table to demonstrate your proactive approach to the role.
✨Ask Smart Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, the types of projects you'll be working on, or how success is measured in the role. It shows you're genuinely interested and have done your homework!
