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- Tasks: Support the Fire Safety team with databases, reports, and customer enquiries.
- Company: Well-known housing association with a focus on safety and compliance.
- Benefits: Weekly pay, hybrid working model, and competitive hourly rates.
- Why this job: Join a vital team ensuring fire safety in properties while gaining valuable experience.
- Qualifications: Knowledge of property management and experience in customer-focused roles.
- Other info: Perfect for those with a repair admin background looking for career growth.
The predicted salary is between 13 - 17 £ per hour.
We are now recruiting apliance Co-ordinator – Fire Safety to join the Property team of a well-known housing association on a fixed-term basis until March 2026. This is full-time and currently a hybrid role where there is a requirement to attend the office in Liverpool 2 days per week on a Monday and Tuesday. We are offering hourly rates between £ - £17 an hour. This is an office-based role with no site work involved, perfect for someone with a repair admin/scheduling background.
The purpose of the role is to support the Fire Safety team in management of databases, collation of information, providing regular reports and performance management and monitoring. You will be the 1st line responder to all internal and external enquiries, which are managed via a customer relationship management system (CRM) and by email. Ensure Landlord compliance-related certificates/reports are recorded and checked, and that non-compliance and additional/remedial work are identified by the relevant colleague. Establish systems to analyse information on Landlord compliance related programmes and the performance of the service and prepare and validate reports as required analysing the delivery of fire safety related work programmes.
What you'll need to succeed:
- Knowledge and understanding of property management, maintenance, and planned work.
- Experience of working in a customer-focused environment.
- Knowledge of IT with regard to database systems, core Housing Management, Finance and Asset Management systems.
- Ability to work in the fast pace of apliance setting.
What you'll get in return:
- Weekly Pay.
- Option to be paid PAYE or Umbrella.
- Full-time hours and hybrid working model.
Compliance Coordinator Fire Safety in Liverpool employer: hays-gcj-v4-pd-online
Contact Detail:
hays-gcj-v4-pd-online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance Coordinator Fire Safety in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the housing and fire safety sectors on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of compliance and fire safety regulations. We recommend creating a list of common interview questions and practising your answers with a friend or in front of the mirror.
✨Tip Number 3
Showcase your customer service skills! During interviews, share specific examples of how you've handled enquiries or resolved issues in previous roles. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Compliance Coordinator Fire Safety in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in property management and customer service. We want to see how your background fits with the Compliance Coordinator role, so don’t be shy about showcasing relevant skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about fire safety and how your previous roles have prepared you for this position. Keep it concise but impactful!
Showcase Your IT Skills: Since the role involves managing databases and using CRM systems, make sure to mention any relevant IT skills or experiences. We love candidates who are tech-savvy and can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at hays-gcj-v4-pd-online
✨Know Your Fire Safety Basics
Make sure you brush up on your fire safety knowledge before the interview. Understand the key compliance regulations and standards relevant to the housing sector. This will show that you're not just familiar with the role but also genuinely interested in fire safety.
✨Showcase Your Customer Service Skills
Since this role involves being the first line of response for enquiries, be ready to share examples of how you've successfully handled customer interactions in the past. Highlight your ability to remain calm under pressure and provide effective solutions.
✨Familiarise Yourself with CRM Systems
As you'll be using a customer relationship management system, it’s a good idea to have a basic understanding of how these systems work. If you’ve used any similar software before, be prepared to discuss your experience and how it can benefit the team.
✨Prepare for Performance Management Questions
Expect questions about how you would manage and analyse performance data. Think of specific examples where you've tracked progress or improved processes in previous roles. This will demonstrate your analytical skills and attention to detail.
