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For Companies At a Glance
- Tasks: Install and maintain high-end equipment while providing top-notch customer support.
- Company: Leading organisation known for reliable products and exceptional service.
- Benefits: Competitive salary, ongoing training, and a supportive team environment.
- Why this job: Join a dynamic team and make a real difference in client satisfaction.
- Qualifications: Experience in multi-skilled maintenance and excellent communication skills.
- Other info: Enjoy a flexible schedule with mostly home-based work.
The predicted salary is between 36000 - 60000 £ per year.
Your new company is a leading organisation in the field of installation, service, and ongoing maintenance. They supply some of the biggest names in Northern Ireland and Ireland with their equipment, backed by excellent and reliable products and service teams. With several decades of experience and a reputation for outstanding customer service, they have evolved their diverse product range to suit client needs.
This opportunity has arisen from company growth.
Your new role involves:
- Completing an initial period of training, which is refreshed on an ongoing basis.
- Visiting client sites and discussing their needs.
- Solving issues and completing planned installations.
- Providing ongoing support to the team and giving feedback to colleagues on potential future company needs.
- Maintaining service records and ensuring clients are satisfied with work done on site.
- Detailing work and spares for the company.
This is a high-end service that requires flexibility and good customer service skills.
What you'll need to succeed:
- Multi-skilled maintenance experience, with testing on fault-finding skills.
- Experience in installing and completing maintenance on equipment.
- Flexibility to support the team and communicate effectively at all levels.
What you'll get in return:
Field Service Engineer employer: hays-gcj-v4-pd-online
Contact Detail:
hays-gcj-v4-pd-online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to field service engineering. We can’t stress enough how important it is to showcase your problem-solving skills and customer service experience!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We want to make sure they remember you for all the right reasons!
✨Tip Number 4
Apply through our website for the best chance at landing that dream job! We’ve got loads of opportunities waiting for you, and we’re here to help you every step of the way.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in installation and maintenance. We want to see how your skills match up with what we need, so don’t be shy about showcasing your multi-skilled maintenance experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Field Service Engineer role. Share specific examples of how you've solved client issues or improved service delivery in the past.
Showcase Your Customer Service Skills: Since this role requires excellent customer service skills, make sure to mention any relevant experiences where you’ve gone above and beyond for clients. We love candidates who can communicate effectively and keep clients happy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at hays-gcj-v4-pd-online
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to installation and maintenance. Be prepared to discuss specific equipment you've worked with and any fault-finding experiences. This will show that you’re not just a candidate, but someone who truly understands the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of client interaction, think of examples where you've gone above and beyond for customers. Highlight your communication skills and how you’ve resolved issues in the past. This will demonstrate that you can maintain the high standards of customer service expected by the company.
✨Be Ready for Practical Tests
Expect to be tested on your fault-finding skills during the interview. Brush up on your troubleshooting techniques and be ready to solve problems on the spot. Practising common scenarios can help you feel more confident and prepared.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s products and services, as well as their approach to client needs. This shows that you’re genuinely interested in the role and have done your homework. It also gives you a chance to assess if the company is the right fit for you.
