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- Tasks: Provide desktop support, installation, and troubleshooting for hardware and software.
- Company: Join a leading independent technology and services provider.
- Benefits: Competitive hourly rate, flexible work schedule, and career development opportunities.
- Why this job: Gain hands-on experience in tech while making a difference in a dynamic environment.
- Qualifications: Basic technical skills and a current UK driving license required.
- Other info: Work Monday to Friday with potential for varied shifts.
The predicted salary is between 13 - 16 £ per hour.
Join a leading independent technology and services provider as a Technician 2!
Job Overview: We are seeking a skilled Desktop Support Technician to provide basic to intermediate-level desktop installation, configuration, support, and troubleshooting services. The ideal candidate will have hands-on experience in hardware and software support within a desktop infrastructure environment.
Location: Doncaster DN4 5PQ
Rate: An hourly rate, in-scope IR35, of £ (PAYE) OR £ per hour (via a Hays Approved Umbrella company).
Contract Length: up to 31st March 2026
Work Schedule: Monday – Friday (9:00 – 17:30)
Key Responsibilities:
- Provide desktop hardware installation services requiring basic technical skills for service delivery solutions.
- Unbox and install equipment at desks, ensuring proper placement and setup.
- Connect peripherals such as keyboards, mice, and monitors.
- Connect necessary cables (power and network) to ensure functionality.
- Perform relevant power-on self-tests to verify hardware readiness.
- Initiate basic steps for automated builds when required.
- Execute simple scripted post-login configurations as part of setup.
- Work variable shift patterns based on business requirements.
Key Requirements:
- Maintain and update system records, primarily using ServiceNow.
- Ensure strict adherence to established procedures, scripts, and policies.
- Demonstrate flexibility in working days when required (minimal changes with prior notice).
- Hold a current UK driving license (mandatory requirement).
Additional Information:
Interview Process: In Person / Teams/Telephonic
How to Apply: If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Technician 2 in Doncaster employer: hays-gcj-v4-pd-online
Contact Detail:
hays-gcj-v4-pd-online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technician 2 in Doncaster
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research common questions for desktop support roles and practice your answers. We recommend setting up a mock interview with a friend to get comfortable talking about your skills and experiences.
✨Tip Number 3
Show off your skills! If you have any relevant projects or experiences, create a portfolio or a personal website. This is a great way to demonstrate your hands-on experience and technical know-how to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for talented individuals like you to join our team!
We think you need these skills to ace Technician 2 in Doncaster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in desktop support and installation. We want to see how your skills match the Technician 2 role, so don’t be shy about showcasing your hands-on experience!
Showcase Your Technical Skills: When writing your application, emphasise your technical skills related to hardware and software support. We’re looking for someone who can hit the ground running, so let us know what you can do!
Follow the Application Instructions: Be sure to apply through our website as instructed. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy!
Keep It Professional Yet Friendly: While we love a friendly tone, remember to keep your application professional. A good balance will show us that you’re serious about the role while still being approachable!
How to prepare for a job interview at hays-gcj-v4-pd-online
✨Know Your Tech
Brush up on your desktop support knowledge! Familiarise yourself with common hardware and software issues, as well as the tools you'll be using like ServiceNow. Being able to discuss specific troubleshooting scenarios will show you're ready for the role.
✨Showcase Your Setup Skills
Since the job involves installation and configuration, be prepared to talk about your hands-on experience. Share examples of how you've successfully set up equipment in the past, including any challenges you faced and how you overcame them.
✨Demonstrate Flexibility
The role requires some flexibility in working days. Be ready to discuss your availability and willingness to adapt to changing schedules. This shows that you're a team player and can meet the company's needs.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s tech environment and team dynamics. This not only shows your interest but also helps you gauge if the role is the right fit for you. Plus, it makes for a more engaging conversation!
