Client Manager/Team Leader

Client Manager/Team Leader

Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage client portfolios and lead a team to deliver high-quality accounting services.
  • Company: Join a growing accountancy firm known for its diverse client base and structured development plans.
  • Benefits: Enjoy flexible working options, career progression, and various company perks.
  • Why this job: Be part of a supportive culture focused on quality service and client relationships.
  • Qualifications: Must be ACA or ACCA qualified with experience in professional practice.
  • Other info: This role is perfect for those passionate about contributing to a firm's growth.

The predicted salary is between 36000 - 60000 £ per year.

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Client Manager/Team Leader, Newcastle-under-Lyme

Location: Newcastle-under-Lyme, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference:

6171a1a96fe0

Job Views:

32

Posted:

22.06.2025

Expiry Date:

06.08.2025

Job Description:

Your company

This local, expanding accountancy firm is looking for a qualified Client Manager/Senior Manager to join their team. The firm offers accounting, tax, and business advice to a diverse client base across various industries. They have structured growth and development plans, providing a great career opportunity for the successful candidate. This role involves developing client relationships and delivering a range of projects.

Your new role

As a Client Manager, you will handle a portfolio of clients including sole traders, partnerships, and limited companies, focusing on supporting SMEs and OMBs. You will manage a team of support staff to ensure high-quality service, focusing on accounts, tax, and general practice services, along with project work.

Key duties include:

  • Managing your own and your team’s client portfolios
  • Providing proactive, high-quality service
  • Building long-term client relationships
  • Supporting and mentoring trainees
  • Reviewing trainee work and providing feedback
  • Basic tax planning
  • Monitoring workflow and collaborating with other team leaders
  • Coordinating full-service delivery to clients

Requirements

Applicants should be experienced Client Managers/Senior Managers with professional practice experience, ACA or ACCA qualified. The ideal candidate will be highly organized, dedicated, passionate about service quality, commercially minded, and eager to contribute to the firm’s growth.

Benefits

This role offers opportunities for career progression, flexible working options including home working, and various company benefits.

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Client Manager/Team Leader employer: hays-gcj-v4-pd-online

Join a dynamic and expanding accountancy firm in Newcastle-under-Lyme, where your career as a Client Manager/Team Leader will flourish. With a strong focus on employee development, flexible working options, and a supportive work culture, this firm is dedicated to providing high-quality service while fostering long-term client relationships. Enjoy the unique advantage of working in a local firm that values your contributions and offers structured growth opportunities in a collaborative environment.
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Contact Detail:

hays-gcj-v4-pd-online Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Manager/Team Leader

✨Tip Number 1

Network with professionals in the accountancy field, especially those who work in client management. Attend local industry events or join relevant online forums to connect with potential colleagues and learn more about the firm’s culture.

✨Tip Number 2

Research the specific challenges faced by SMEs and OMBs in your area. Being knowledgeable about their needs will help you demonstrate your understanding of the market during interviews and show how you can add value to the firm.

✨Tip Number 3

Prepare to discuss your experience in managing client portfolios and leading teams. Think of specific examples where you successfully built client relationships or improved service quality, as these will be key points of interest for the hiring team.

✨Tip Number 4

Familiarise yourself with the latest trends in accounting technology and software that can enhance client service delivery. Showing that you are proactive about adopting new tools will set you apart as a forward-thinking candidate.

We think you need these skills to ace Client Manager/Team Leader

Client Relationship Management
Team Leadership
Accountancy Knowledge
Tax Planning
Project Management
Communication Skills
Mentoring and Coaching
Organisational Skills
Attention to Detail
Problem-Solving Skills
Workflow Management
Commercial Awareness
Collaboration Skills
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in client management and team leadership. Emphasise your qualifications, such as ACA or ACCA, and any specific achievements that demonstrate your ability to manage client portfolios effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for service quality and your commitment to supporting SMEs and OMBs. Mention how your previous experiences align with the responsibilities of the role and how you can contribute to the firm's growth.

Highlight Team Management Skills: In your application, be sure to discuss your experience in managing teams and mentoring trainees. Provide examples of how you've successfully led a team to deliver high-quality service and supported the professional development of junior staff.

Showcase Client Relationship Building: Demonstrate your ability to build long-term client relationships by including specific examples from your past roles. Highlight any strategies you've used to enhance client satisfaction and retention, which is crucial for this position.

How to prepare for a job interview at hays-gcj-v4-pd-online

✨Know Your Clients

Familiarise yourself with the types of clients the firm works with, such as sole traders and partnerships. Be prepared to discuss how you would approach building relationships with these clients and what strategies you would use to support their needs.

✨Showcase Your Leadership Skills

As a Client Manager/Team Leader, you'll be managing a team. Highlight your experience in mentoring and supporting staff, and be ready to provide examples of how you've successfully led a team in the past.

✨Demonstrate Your Technical Knowledge

Make sure you're up to date with accounting standards and tax regulations relevant to SMEs and OMBs. Be prepared to discuss basic tax planning and how you would apply this knowledge in your role.

✨Emphasise Your Organisational Skills

The role requires high levels of organisation and the ability to manage multiple client portfolios. Share specific examples of how you've effectively managed your time and prioritised tasks in previous roles.

Client Manager/Team Leader
hays-gcj-v4-pd-online
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