At a Glance
- Tasks: Support customers by processing orders and producing accurate quotes in a fast-paced environment.
- Company: Join a leading organisation in Chesterfield with a thriving culture.
- Benefits: Earn £28,000 plus monthly bonuses, with flexible working options after probation.
- Why this job: No sales experience needed; build relationships and make an impact in customer support.
- Qualifications: Previous admin experience and strong customer service skills required.
- Other info: Enjoy new offices, parking, and excellent career growth opportunities.
The predicted salary is between 22400 - 33600 £ per year.
Working for a leading organisation in Chesterfield, you will join a thriving business as an Internal Sales Administrator on a permanent basis. This vacancy is not a sales role; you do not need sales experience, nor will you be asked to do sales. The main purpose of the role will be to process and support customers placing orders and accurately and timely produce quotes and place orders.
KEY VACANCY INFORMATION
- Permanent job
- Location - Chesterfield S41
- Salary guide £28,000 + a monthly bonus based on performance
- Office hours Monday to Friday - OFFICE BASED with one day working from home after probation
- Parking available
- New offices and facilities
Your new role
This will be a busy role, the main purpose of the role will be to process customer sales orders and produce sales quotations. There isn’t any sales or selling involved in this role. The successful applicant will join a busy sales administration department and this role would suit someone who is used to working in a fast-paced environment. The role will involve direct customer support and the post would suit someone who builds excellent rapport and relationships with customers.
The successful applicant will be able to demonstrate that they hold previous experience of the duties and responsibilities of the post as outlined below:
- Responsible for accurate sales order processing, receiving orders, producing quotes and following up on quotes to secure orders in a timely manner or to SLA agreement with customers.
- Produce accurate sales order quotes; templates are used but you will need to have a good eye for details to get the correct information into the quote.
- Contact customers to discuss the quote and obtain the order via email or phone, build relationships with customers.
- Update Excel based reports (An intermediate level of Excel will be required including ideally pivot table, v look up).
- Resolve invoice queries.
- Check stock and notify customers of delivery dates/changes to delivery dates.
- Discuss alternative product lines with customers where necessary.
- Obtaining quotes from suppliers if required.
- Completing Excel based sales reporting to show order updates and sales trends (daily/weekly/monthly).
What you’ll need to succeed
You will ideally have previous Sales Admin / Inside Sales / Internal Sales Admin experience. You will have excellent customer service experience. Intermediate level Excel skills are needed (Pivot table, look up).
What you’ll get in return
Permanent job Location - Chesterfield S41 Location Salary guide £28,000 + a monthly bonus based on performance Office hours Monday to Friday - OFFICE BASED with one day working from home after probation Parking available New offices and facilities.
If you’re interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Internal Sales Administrator in Chesterfield employer: hays-gcj-v4-pd-online
Contact Detail:
hays-gcj-v4-pd-online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Administrator in Chesterfield
✨Tip Number 1
Get to know the company! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since this role involves building relationships with customers, being able to articulate your thoughts clearly and confidently is key. Try mock interviews with friends or family!
✨Tip Number 3
Show off your Excel skills! Brush up on pivot tables and VLOOKUPs, as these are essential for the role. You could even prepare a quick example of how you've used these skills in past roles to impress during your interview.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Internal Sales Administrator in Chesterfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the role of Internal Sales Administrator. Focus on your customer service skills and any previous admin roles you've had, as these will be key in showing us you're the right fit.
Show Off Your Excel Skills: Since intermediate Excel skills are a must, don’t forget to mention any experience you have with pivot tables and VLOOKUPs. If you’ve used these in past roles, give us some examples to show you know your stuff!
Craft a Strong Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re interested in this role and how your skills can help us support our customers effectively. Keep it friendly and professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at hays-gcj-v4-pd-online
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of an Internal Sales Administrator. Familiarise yourself with order processing, customer support, and Excel skills. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves building relationships with customers, be prepared to discuss your previous customer service experiences. Think of specific examples where you resolved issues or built rapport, as this will demonstrate your ability to excel in a fast-paced environment.
✨Brush Up on Your Excel Skills
As intermediate Excel skills are required, make sure you can confidently discuss pivot tables and VLOOKUP functions. You might even want to practice creating reports or manipulating data beforehand, so you can impress during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, or what success looks like in this role. This shows that you're engaged and serious about finding the right fit for both you and the company.