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- Tasks: Run onsite Refresh Clinics and support end-users with device handovers.
- Company: Leading independent technology and services provider.
- Benefits: Competitive daily rate and hands-on experience in tech.
- Why this job: Join a dynamic team and make a real impact on device migration.
- Qualifications: Active SC Clearance and strong organisational skills required.
- Other info: Training provided for laptop refresh activities and excellent career growth.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Join a leading independent technology and services provider as a technician 3.
Job Overview: The Migration Clinic Engineer plays a key role in the successful delivery of the Phase 2 Refresh Programme. The engineer will be responsible for running onsite Refresh Clinics, supporting end-users through device handovers, performing laptop refresh activities, and ensuring all processes are completed accurately and efficiently in line with project guidelines. This role requires strong organisational skills, excellent communication, and strict adherence to device handling and workflow procedures.
Location: Milltown - BROMPTON BARRACKS: Dock Road – Chatham
Daily Rate: £ – Basic, £ – UMB
Contract Length: 1 Month
Key Responsibilities:
- Clinic Set‑up & Daily Operations: Set up the Refresh Clinic each day in accordance with migration procedures and project standards. Move the required quantity of devices from onsite storage to the Clinic as instructed by the Contractor Engineer or Site Manager. Conduct daily manual stock checks and report findings promptly.
- Device Refresh Activities: Refresh laptops as instructed and complete all required technical steps. Collect existing devices from users and issue new devices according to the migration schedule. Ensure smooth handover of devices to end-users and follow established processes for collection and replacement.
- System & Workflow Management: Log in to systems and follow instructions provided by the Contractor Engineer and Site Manager. Accurately update the Contractor’s workflow management system at every relevant stage. Flag and report any issues immediately and escalate unresolved matters to the onsite Post Migration Support Engineer.
- Device Packaging, Labelling & Storage: Place collected (old) devices into the packaging of the new devices issued. Label each device correctly in line with Device Designation Rules (“Disposal” or “Refurbishment”). At the end of each day, return all devices and equipment securely to the onsite storage location.
Key Requirements:
- Active SC Clearance (Security Clearance)
- Strong organisational and time‑management skills.
- Ability to follow structured processes with high accuracy.
- Good communication and customer service skills when interacting with end-users.
- Basic technical understanding of laptop refresh and migration activities (training provided).
- Ability to work effectively under direction and within a project‑driven environment.
- Reliable, proactive, and detail‑oriented.
How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Technician 3 in Chatham employer: hays-gcj-v4-pd-online
Contact Detail:
hays-gcj-v4-pd-online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technician 3 in Chatham
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who might know about roles similar to Technician 3. A friendly chat can lead to insider info or even a referral!
✨Tip Number 2
Prepare for interviews by practising common questions related to device handling and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your organisational skills during the interview! Bring examples of how you've successfully managed tasks in previous roles, especially if they relate to tech or customer interactions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for proactive candidates like you!
We think you need these skills to ace Technician 3 in Chatham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technician 3 role. Highlight any relevant experience you have with device handling, refresh activities, and customer service. We want to see how your skills match what we're looking for!
Show Off Your Organisational Skills: Since this role requires strong organisational skills, don’t forget to mention any past experiences where you successfully managed tasks or projects. We love seeing examples of how you keep things running smoothly!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that gets straight to the heart of your qualifications.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to process your application more efficiently. Don’t miss out on this opportunity!
How to prepare for a job interview at hays-gcj-v4-pd-online
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Technician 3. Familiarise yourself with the key tasks like setting up Refresh Clinics and performing device handovers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be prepared to discuss how you've managed similar tasks in the past. Think of specific examples where you successfully handled multiple responsibilities or followed strict processes. This will demonstrate your ability to thrive in a project-driven environment.
✨Communicate Clearly and Effectively
Good communication is crucial when interacting with end-users. Practice explaining technical concepts in simple terms, as you might need to do this during the interview. Also, be ready to share instances where your communication skills made a difference in a previous job.
✨Prepare for Technical Questions
Even though training will be provided, having a basic understanding of laptop refresh and migration activities will set you apart. Brush up on any relevant technical knowledge and be ready to discuss how you would approach common issues that might arise during device handovers.
