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- Tasks: Ensure compliance and drive quality improvements in Birmingham's Bereavement and Registration Services.
- Company: Birmingham City Council, committed to community service and quality standards.
- Benefits: Competitive hourly rate, potential for contract extension, and impactful work experience.
- Why this job: Make a difference in public services while enhancing your project management skills.
- Qualifications: Experience in quality management and compliance, with strong organisational skills.
- Other info: Opportunity to work in a dynamic environment with a focus on continuous improvement.
The predicted salary is between 36 - 45 £ per hour.
Interim Quality and Compliance Officer
Location: Birmingham
Contract Type: Interim
Rate: £45 per hour (inside IR35)
Duration: 3 months initially (with potential for extension)
About the Role
We are seeking an experienced Quality and Compliance Officer to join Birmingham City Council’s Bereavement, Registration and Mortuary Services team within the Regulation and Enforcement Division. This is a key role focused on ensuring compliance with statutory requirements, driving quality improvements, and delivering projects that align with organisational priorities.
Key Responsibilities
- Develop, implement, and maintain quality and safety procedures to meet compliance requirements of external regulators and agencies.
- Lead and manage projects across the service area, ensuring timely delivery within budget and alignment with strategic objectives.
- Conduct audits, inspections, and risk assessments to ensure compliance with legislation and industry standards.
- Investigate incidents and implement corrective actions to maintain safety and compliance.
- Prepare and present reports on project progress, compliance, and quality performance.
- Deliver staff training on quality management, safety, and continuous improvement practices.
- Maintain and develop the Quality Management System (QMS) in line with ISO or industry standards.
About You
We’re looking for someone who can:
- Build strong working relationships with internal teams and external stakeholders.
- Analyse data and produce clear, accurate reports to support decision-making.
- Demonstrate high standards of organisation, attention to detail, and prioritisation skills.
- Proven experience in project management and compliance roles.
- Strong understanding of quality management systems and safety standards.
- Ability to conduct audits and implement policies and SOPs.
Quality and Compliance Officer in Birmingham employer: hays-gcj-v4-pd-online
Contact Detail:
hays-gcj-v4-pd-online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality and Compliance Officer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in quality and compliance. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of quality management systems and safety standards. We recommend practising common interview questions related to compliance and project management to show you’re the right fit.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website for the best chance at landing that Quality and Compliance Officer role. We make it easy for you to showcase your skills and experience directly to the hiring team!
We think you need these skills to ace Quality and Compliance Officer in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality and Compliance Officer role. Highlight your experience in quality management systems and project management, as well as any relevant audits or compliance work you've done. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects you've led or compliance challenges you've tackled. We love seeing your personality come through, so don’t hold back!
Showcase Your Achievements: When detailing your experience, focus on your achievements rather than just duties. Did you improve a process that saved time or money? Did you lead a successful audit? We want to know how you made a difference in your previous roles!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at hays-gcj-v4-pd-online
✨Know Your Quality Standards
Familiarise yourself with the relevant quality management systems and safety standards, especially those related to ISO. Be ready to discuss how you've implemented these in past roles, as this will show your understanding of compliance requirements.
✨Showcase Your Project Management Skills
Prepare examples of projects you've managed, focusing on how you ensured timely delivery and alignment with strategic objectives. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Demonstrate Your Analytical Skills
Be prepared to discuss how you've analysed data to produce reports that support decision-making. Bring examples of reports you've created and be ready to explain the impact they had on your previous organisation.
✨Build Relationships
Highlight your experience in building strong working relationships with both internal teams and external stakeholders. Think of specific instances where your communication skills made a difference in project outcomes or compliance efforts.
