At a Glance
- Tasks: Support court proceedings and assist families, witnesses, and legal professionals.
- Company: Birmingham City Council, part of a significant judicial process.
- Benefits: Flexible hours, competitive pay, and valuable experience in a legal setting.
- Other info: Opportunity for additional responsibilities and career growth in a structured environment.
- Why this job: Make a real impact while gaining experience in a respected public service environment.
- Qualifications: Strong admin skills, empathy, and excellent communication are essential.
On behalf of Birmingham City Council, we are recruiting a Court Usher to support the delivery of the ongoing Patterson Inquests at the Birmingham and Solihull Coroner's Court. This is a unique opportunity to be part of an important and sensitive judicial process, working alongside legal professionals, coronial staff and witnesses to ensure the smooth running of court proceedings. The role offers flexibility and the chance to contribute to a significant programme of inquests expected to continue through to 2027.
This position is available for an immediate start and can be offered on either a part-time or full-time basis, depending on candidate availability and service requirements. Working hours are generally between 8:30am and 4:30pm, Monday to Friday, with initially two to three inquest sittings per week.
As a Court Usher, you will play a key role in preparing and supporting court proceedings. Responsibilities will include:
- Setting up courtrooms ahead of hearings
- Welcoming and assisting families, witnesses and legal representatives
- Ensuring proceedings run smoothly throughout the day
- Providing back-office support during hearings, including monitoring remote proceedings via Microsoft Teams
- Assisting the court team with administrative tasks and information management
For candidates seeking full-time hours, additional work may be available supporting archive administration, document scanning, reception duties and administrative functions within the legal department. Due to the nature of the Patterson Inquests, the role will involve exposure to sensitive and potentially distressing information relating to unexplained or questionable deaths. Professionalism, discretion and emotional resilience will therefore be essential.
To be successful in this role, you will have strong administrative and organisational skills, together with a professional and empathetic approach when dealing with members of the public. Excellent communication skills are essential, as you will regularly interact with bereaved families, witnesses, legal professionals and court personnel. You will be comfortable working in a structured environment where attention to detail, confidentiality and accuracy are critical. Previous experience within administration, customer service, legal services, courts, reception or public sector environments would be advantageous, although candidates with strong transferable skills will also be considered. You must be confident using Microsoft Office applications and online platforms such as Microsoft Teams, while remaining calm and composed when dealing with sensitive situations.
In return, you will receive a pay rate of £ per hour plus holiday allowance for the first 12 weeks, before increasing to £ per hour plus holiday allowance thereafter. You will have the opportunity to work within a highly respected public service environment, supporting a significant legal process that has a real impact on families and communities. This role offers flexibility around working hours, the potential for additional responsibilities for those seeking full-time work, and the chance to gain valuable experience within a court and legal setting while contributing to an important civic function.
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We think you need these skills to ace Court Usher in Birmingham
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
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