Business Support Coordinator in Birmingham

Your newpany
You will be joining a well-established local authoritymitted to improving oues for children and young people with Special Educational Needs and Disabilities (SEND).

The team is delivering a long-term reform programme aimed at increasing the capacity of mainstream schools to support children with SEND, helping to create more inclusive educational environments across the region.

This is an exciting opportunity to contribute to a high-profile project with secured funding through to 2029/2030.

You'll play a key role in ensuring the smooth coordination and administration of programme activities, supporting senior stakeholders, board members and project teams to achieve critical milestones.

Your new role

As a Business Support Coordinator, you will provideprehensive administrative and coordination support to the SEND Reform Team.

This is a varied and fast-paced position requiring excellent organisational skills, strong attention to detail and the confidence to manage multiple priorities simultaneously.

Key responsibilities will include

• Coordinating and organising meetings, workshops and board sessions, including diary management, venue arrangements and distribution of agendas and supporting papers.
• Taking ownership of the full meeting life cycle, from scheduling and preparation through to attendance, minute-taking and post-meeting follow-up actions.
• Producing detailed and accurate minutes, action logs and meeting records, ensuring deadlines and actions are monitored andpleted.
• Building effective working relationships with project stakeholders, board members, schools and internal departments.
• Supporting programme delivery by maintaining project documentation, records and reporting information.
• Managing and distributing key project data and documentation to relevant stakeholders.
• Monitoring project timelines and following up on outstanding actions andmitments.
• Assisting with the development and implementation of new administrative processes and suggesting improvements to increase efficiency and effectiveness.
• Providing general business support across the SEND Reform Programme as required.

This is a hybrid role, primarily working from home with attendance at the office and meetings required when necessary. What you'll need to succeed

To be successful in this role, you will be a proactive and self-motivated administrator with excellent coordination andmunication skills.

You will ideally have

• Previous experience in a Business Support, Project Support, Programme Support or Executive Administration role.
• Strong experience organising meetings and managing stakeholder engagement.
• Excellent minute-taking skills with the ability to captureplex discussions accurately and professionally.
• Experience tracking actions, coordinating follow-up activities and managingpeting priorities.
• Confidentmunication skills with the ability to engage professionally with senior managers and board-level stakeholders.
• Strong IT skills, including Microsoft Office applications such as Outlook, Word, Excel and Teams.
• The ability to work independently, use initiative and suggest process improvements.
• Excellent attention to detail and organisational skills.
• A basic DBS check or willingness to obtain one.

Experience supporting education, local authority, SEND or transformation programmes would be advantageous but is not essential.

• What you'll get in return
• Hybrid working arrangement with flexibility to work primarily from home.
• Initial 3-month contract with strong likelihood of extension due to secured programme funding through to 2029/2030.
• Opportunity to support a meaningful and impactful SEND transformation programme that will benefit schools, children and families.
• Exposure to senior stakeholders and programmeernance activities.
• Gain valuable experience within a large public sector organisation delivering long-term strategic change.
• Supportive and collaborative team environment.