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- Tasks: Oversee maintenance services and ensure tenant satisfaction through effective communication.
- Company: Established Housing Association in Belfast with a focus on community support.
- Benefits: Weekly pay, immediate start, and potential for contract extension.
- Why this job: Make a real difference in people's lives by ensuring their homes are well-maintained.
- Qualifications: HND or equivalent in property management, plus 2 years' relevant experience.
- Other info: Dynamic role with opportunities to develop problem-solving and communication skills.
The predicted salary is between 30000 - 42000 £ per year.
The services of Hays have been retained by our client, an established Housing Association based in Belfast, to recruit a Property Services Officer on a temporary contract basis for a period of 4 months with the possibility of further extension.
You will oversee the delivery of an efficient maintenance service, ensuring tenant satisfaction. This will include:
- Responding directly to tenants’ queries regarding maintenance by telephone and/or by personal visits.
- Inspecting, where necessary, defects or repairs reported to the office, identifying the reason for the problem and ensuring it is repaired within the proper response time.
- Liaising with contractors to ensure problems are dealt with quickly and effectively.
- Monitoring the performance of contractors.
- Carrying out ‘Change of Tenancy Inspections’ for properties ensuring void properties are returned ready to let at the earliest opportunity.
To be considered for this position, you must possess:
- An HND or equivalent in a surveying, building services or property management related discipline, or sound knowledge of building construction with a minimum of 2 years' relevant experience in construction or estate/property management.
- A high level of knowledge and experience in the diagnosing of repairs to domestic dwellings and buildings.
- Good problem-solving, communication and negotiation skills.
- Good organisational and computer skills that include MS Word and other MS programmes.
This position offers an immediate start with the opportunity to work with an established Housing Association based in Belfast. You will be paid via Hays on a weekly basis for all hours worked.
Property Services Officer (Housing) in Belfast employer: hays-gcj-v4-pd-online
Contact Detail:
hays-gcj-v4-pd-online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Services Officer (Housing) in Belfast
✨Tip Number 1
Get to know the company! Research the Housing Association and understand their values and mission. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since you'll be dealing with tenants and contractors, being able to clearly express yourself is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with people in the housing sector on LinkedIn or attend local events. You never know who might have a lead on a job or can give you insider tips about the application process.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about landing the Property Services Officer role!
We think you need these skills to ace Property Services Officer (Housing) in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Services Officer role. Highlight your relevant experience in property management and any qualifications that match the job description. We want to see how your skills align with what we need!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your problem-solving and communication skills, as these are key for us.
Showcase Your Technical Skills: Since the role requires good organisational and computer skills, make sure to mention your proficiency in MS Word and other relevant software. We love seeing candidates who can hit the ground running with tech!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at hays-gcj-v4-pd-online
✨Know Your Stuff
Make sure you brush up on your knowledge of building construction and property management. Be ready to discuss your experience in diagnosing repairs and how you've handled maintenance issues in the past. This will show that you’re not just familiar with the theory but have practical experience too.
✨Showcase Your Communication Skills
Since you'll be liaising with tenants and contractors, it's crucial to demonstrate your communication skills during the interview. Practice explaining complex issues in simple terms and think of examples where your negotiation skills made a difference in resolving a problem.
✨Be Organised
Highlight your organisational skills by discussing how you manage multiple tasks or projects. You might want to prepare a few examples of how you’ve successfully juggled responsibilities in previous roles, especially in a fast-paced environment like property management.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the Housing Association. This shows your genuine interest in the position and helps you understand if it’s the right fit for you. Consider asking about their approach to tenant satisfaction or how they measure contractor performance.
