Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the team by managing front office services and assisting drivers and visitors.
- Company: Join a dynamic Central Government team focused on efficient operations.
- Benefits: Competitive hourly rate, holiday pay, and flexible shift patterns.
- Why this job: Be the first point of contact and make a positive impact every day.
- Qualifications: Experience in administrative roles and strong interpersonal skills required.
- Other info: 24/7 operation with opportunities for career growth until March 2026.
The predicted salary is between 24000 - 36000 £ per year.
Our Central Government is looking for an Administrative Officer to join their team. The role of the AO will be to support the EO in providing an efficient Front Office service to drivers and key stakeholders across the BCP.
Main Duties:
- Checking-in drivers and ensuring that the driver questionnaire is completed as accurately as possible.
- Capturing Tacho times for each driver.
- Obtaining missing data through investigation and use of IT systems and key stakeholders.
- Conducting contingency document checks.
- Greet and assist visitors, ensuring a positive and professional first impression at the BCP.
- Manage the front desk, handling enquiries, and directing individuals to the appropriate departments.
- Coordinate administrative tasks related to Border Control Post (BCP) activities, ensuring compliance with regulatory requirements.
- Manage schedules for inspections, consulting with BCP teams and relevant authorities.
- Function as the primary interface between drivers and onsite operations.
- Allocate appropriate sheds and bays to incoming drivers.
- Oversee the post-inspection process to ensure compliance.
- Ensure all relevant information is accurately recorded and cleared down from systems.
- Ensure a systematic clearing of all data and systems post-inspection.
Skills Required:
- Ability to work effectively with high performance in a fast-paced environment.
- High standards of interpersonal skills and ability to work as part of a multi-disciplinary team.
- Previous experience in front of house and administrative roles.
- Familiarity with governmental or public sector administrative procedures.
- Ability to manage multiple priorities and respond flexibly to change and competing demands.
- Experience of working in a customer facing operational environment.
- Attention to detail when working at pace.
- Excellent time management.
- Ability to work in an agile way and problem solve.
Contract Details:
You will need to be locally based to ensure continual site presence during shifts. This is a 24/7 operation, so shift patterns will be 4 on 4 off, including weekends and bank holidays. Contracted hours will be per day- 7am- 7:30pm. £ Basic Hourly Rate + Holiday Pay. Contract end date: 31st March 2026.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Administrative Officer in Ashford employer: hays-gcj-v4-pd-online
Contact Detail:
hays-gcj-v4-pd-online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Officer in Ashford
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work in administrative roles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by researching the company and its values. We want you to show how your skills align with their mission, especially in providing top-notch service at the Front Office.
✨Tip Number 3
Practice common interview questions related to administrative tasks. Think about scenarios where you've managed multiple priorities or solved problems on the spot – these are gold for showcasing your experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Administrative Officer in Ashford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the Administrative Officer role. We want to see how your previous front-of-house and administrative experience can shine in this position!
Craft a Compelling Cover Letter: Your cover letter is your chance to show us your personality! Explain why you’re interested in the role and how you can contribute to our team at the BCP. Keep it professional but let your enthusiasm come through.
Showcase Your Attention to Detail: In this role, attention to detail is key. Use your application to demonstrate how you've successfully managed multiple priorities and ensured accuracy in your previous roles. We love seeing examples!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at hays-gcj-v4-pd-online
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Administrative Officer. Familiarise yourself with tasks like checking in drivers and managing schedules. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Interpersonal Skills
Since this role involves a lot of interaction with drivers and stakeholders, be prepared to demonstrate your excellent interpersonal skills. Think of examples from your past experiences where you've successfully managed customer enquiries or created a positive first impression.
✨Highlight Your Attention to Detail
Attention to detail is crucial for this position, especially when capturing Tacho times and conducting document checks. Be ready to discuss how you've ensured accuracy in previous roles, perhaps by sharing specific instances where your attention to detail made a difference.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities in a fast-paced environment. Practice responses to potential challenges you might face as an Administrative Officer, such as handling multiple priorities or responding to unexpected changes in schedules.
