Senior Facilities Operations and Safety Manager in London

Your new company Hays Facilities Management are delighted to be recruiting for an experienced Senior Facilities Operations & Safety Manager to join the world-renowned London-based university on an interim basis.

This is an excellent opportunity for a Facilities Management professional with strong operational leadership and health & safety expertise to lead facilities services across a diverse property portfolio. The successful candidate will oversee operational delivery, compliance, stakeholder management, contractor performance, and facilities teams while driving service improvements across multiple locations.

• Facilities Management
  • Lead the day-to-day delivery of facilities management services across multiple sites.
  • Manage building operations, contractor performance, cleaning, security, and soft services.
  • Develop facilities policies, procedures, and operational standards.
  • Support new facilities projects, refurbishments, and estate developments.
  • Build strong relationships with landlords, service providers, and key stakeholders.
• Health & Safety
  • Lead health & safety compliance across the estate.
  • Develop and implement health & safety policies, risk assessments, and procedures.
  • Manage audits, inspections, incidents, and corrective action plans.
  • Deliver training and promote a positive health & safety culture.
  • Chair health & safety meetings and provide expert advice to stakeholders.
• Leadership & Team Management
  • Lead, motivate, and develop facilities staff and direct reports.
  • Manage resource planning, performance, and service delivery.
  • Drive high standards of customer service and stakeholder engagement.
  • Support recruitment, induction, and training of team members.
• Financial & Operational Management
  • Manage facilities budgets, procurement activities, suppliers, and contractors.
  • Ensure value for money and efficient service delivery.
  • Identify and implement service improvements and operational efficiencies.
  • Support strategic planning and business continuity initiatives.

What you'll need to succeed

• Essential
  • Significant Facilities Management experience within a complex environment.
  • NEBOSH or IOSH qualification.
  • Proven experience managing facilities operations and service delivery teams.
  • Strong understanding of health & safety legislation and compliance.
  • Experience managing budgets, suppliers, and contractors.
  • Excellent stakeholder management and communication skills.
  • Ability to manage multiple priorities and deliver results in a fast-paced environment.
• Desirable
  • Experience within Higher Education, Public Sector, Healthcare, or similarly complex estates.
  • Project management experience.
  • Experience supporting estate developments or refurbishment programmes.

What you'll get in return

• Opportunity to lead facilities operations across a complex multi-site estate.
• High-profile stakeholder engagement.
• Immediate start available.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.