At a Glance
- Tasks: Support facilities management by maintaining buildings and assisting with events.
- Company: Dynamic company providing essential facilities support across London.
- Benefits: Competitive salary, extensive training, and employee benefits in the heart of London.
- Other info: Join a supportive team with opportunities for growth and professional development.
- Why this job: Make a real difference in diverse environments while developing valuable skills.
- Qualifications: Experience in facilities or customer service is a plus; certifications are desirable.
Your new company
We work with a diverse range of organisations across London to deliver exceptional facilities support. Our clients include public sector bodies, where you'll help maintain vital services for communities, and private sector businesses, ensuring smooth operations in fast-paced corporate environments. Whatever your preference, we have opportunities that suit your skills and allow you to make a real difference in well-managed, professional settings.
Your new role
- Building Maintenance & Checks
- Conduct daily building walk-throughs to identify hazards or maintenance needs.
- Perform minor repairs (e.g., door handles, light bulbs, furniture adjustments).
- Support planned preventative maintenance (PPM) schedules.
- Report major faults to the Facilities Manager and log them in the system.
- Room & Event Setup
- Arrange furniture layouts for meetings, training sessions, and events.
- Test and set up AV/IT equipment before use.
- Ensure rooms are clean, stocked, and ready for use.
- Post & Deliveries
- Sort and distribute incoming mail and parcels.
- Prepare outgoing mail and liaise with couriers for collections.
- Maintain accurate delivery logs.
- Inventory & Supplies
- Monitor and replenish office consumables (stationery, kitchen supplies).
- Track stock levels and place timely orders.
- Maintain storerooms in an organised manner.
- Contractor Liaison
- Escort contractors on-site and ensure compliance with health and safety.
- Check permits to work and verify insurance documentation.
- Monitor contractor performance and report issues.
- Health & Safety
- Act as Fire Warden and assist during evacuations.
- Conduct weekly fire alarm tests and emergency lighting checks.
- Carry out water temperature checks for legionella control.
- Ensure first aid kits are stocked and accessible.
- Administrative Support
- Log and track helpdesk tickets to resolution.
- Update facilities management systems (e.g., CAFM).
- Assist with compliance documentation for audits (ISO, H&S).
- Customer Service
- Greet visitors and provide directions or assistance.
- Respond promptly to staff queries and escalate when needed.
- Maintain a professional and helpful demeanour at all times.
- Additional Duties
- Support office moves and desk relocations.
- Assist with sustainability initiatives (e.g., recycling programs).
- Participate in emergency drills and business continuity planning.
What you'll need to succeed
- Experience: Previous experience in facilities, maintenance, or customer service is advantageous.
- Certifications (Desirable): First Aid at Work, Fire Warden Training, Health & Safety (e.g., IOSH Working Safely).
- Background Checks: May be required for roles in schools or with vulnerable groups.
What you'll get in return
- Job role in the heart of London.
- London weighting salary.
- Employee benefits.
- Extensive training courses.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Facilities Assistant in London employer: Hays Financial Market
Join a dynamic team in the heart of London, where we pride ourselves on delivering exceptional facilities support across diverse sectors. Our inclusive work culture fosters professional growth through extensive training opportunities, while our commitment to community service ensures that your role as a Facilities Assistant will make a meaningful impact. Enjoy competitive benefits, including a London weighting salary, and be part of an organisation that values your contributions in a well-managed and supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Assistant in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your skills align with their needs, especially in building maintenance and customer service.
✨Tip Number 3
Showcase your hands-on experience! If you've done any minor repairs or event setups, be sure to highlight those during interviews. Practical examples can really make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Facilities Assistant in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Facilities Assistant role. Highlight any relevant experience in facilities, maintenance, or customer service to catch our eye!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about facilities support and how you can contribute to our diverse range of clients. Keep it friendly and professional!
Show Off Your Skills:Don’t forget to mention any certifications you have, like First Aid or Fire Warden Training. These are great assets for us and show you’re serious about health and safety!
Apply Through Our Website:We love it when you apply directly through our website! It makes the process smoother for both of us and ensures your application gets the attention it deserves.
How to prepare for a job interview at Hays Financial Market
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Facilities Assistant. Understand the importance of building maintenance, room setups, and health & safety protocols. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Experience
Prepare examples from your previous roles that highlight your experience in facilities management or customer service. Whether it’s a time you handled a maintenance issue or assisted with an event setup, having specific stories ready will make you stand out.
✨Ask Smart Questions
Think of insightful questions to ask during the interview. Inquire about the types of facilities you'll be managing or how the team collaborates on projects. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
✨Be Professional and Personable
Remember, customer service is key in this role. Approach the interview with a friendly attitude and maintain professionalism throughout. A warm smile and a positive demeanour can leave a lasting impression on your interviewers.
