Hard Services Manager

Hard Services Manager

Full-Time 50000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and manage hard services delivery in a dynamic healthcare environment.
  • Company: Top facilities management provider with a focus on excellence.
  • Benefits: Competitive salary, career development, and a supportive team culture.
  • Other info: Join a team dedicated to continuous improvement and compliance.
  • Why this job: Make a real difference in healthcare by ensuring high-quality service delivery.
  • Qualifications: Experience in hard FM management and strong leadership skills.

The predicted salary is between 50000 - 60000 £ per year.

Your new company is a leading facilities management provider seeking an experienced Hard FM Manager to take responsibility for the delivery of hard services at a large, complex healthcare PFI site. This is a key leadership role, managing a sizeable on-site technical team and specialist supply chain, with full accountability for compliance, performance, and continuous improvement in a highly regulated environment.

Your new role involves being accountable for the day-to-day management of all hard services on site, ensuring safe, compliant, and high-quality service delivery across planned, reactive, and lifecycle works. You will lead and develop a team of 12-15 engineers and supervisors, manage subcontractors, and work closely with the Estates, Lifecycle, Projects, and Compliance teams. You will also assume statutory roles such as Water Responsible Person and Fire Responsible Person, depending on business requirements.

This role suits someone who is comfortable operating in a pressure-critical healthcare environment, understands PFI contracts, and is confident balancing compliance, performance, people management, and cost control.

Key Responsibilities:
  • Lead and manage site hard services delivery across multiple disciplines.
  • Full responsibility for site performance, compliance, and continuous improvement.

Hard Services Manager employer: Hays Financial Market

As a leading facilities management provider, we pride ourselves on fostering a dynamic work culture that prioritises employee development and well-being. Our Hard Services Manager role offers the opportunity to lead a dedicated team in a complex healthcare environment, with access to ongoing training and career advancement opportunities. Located at a large PFI site, you will benefit from a collaborative atmosphere that values compliance and performance while ensuring a meaningful impact on patient care.
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Contact Detail:

Hays Financial Market Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hard Services Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the facilities management sector, especially those who have experience in healthcare environments. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for interviews by brushing up on your knowledge of PFI contracts and compliance regulations. We recommend creating a list of potential questions and practising your answers with a mate to boost your confidence.

✨Tip Number 3

Showcase your leadership skills! During interviews, share specific examples of how you've successfully managed teams and improved service delivery. We want to hear about your achievements and how you can bring that expertise to the role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.

We think you need these skills to ace Hard Services Manager

Leadership Skills
Team Management
Compliance Management
Performance Management
Cost Control
Knowledge of PFI Contracts
Technical Knowledge in Hard Services
Project Management
Communication Skills
Problem-Solving Skills
Ability to Work Under Pressure
Stakeholder Management
Understanding of Healthcare Regulations
Subcontractor Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Hard FM Manager role. Highlight your experience in managing hard services, compliance, and team leadership. We want to see how your skills match what we're looking for!

Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved service delivery or compliance in previous roles. This helps us see the impact you can make.

Be Clear and Concise: When writing your cover letter, be clear and concise. We appreciate straightforward communication, so get to the point while still showing your passion for the role and the company.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!

How to prepare for a job interview at Hays Financial Market

✨Know Your Hard Services Inside Out

Make sure you brush up on your knowledge of hard services management, especially in a healthcare setting. Understand the specific compliance and performance metrics that are crucial for this role, as well as any relevant PFI contract details.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led teams in the past. Highlight your experience managing engineers and subcontractors, and be ready to discuss how you foster a culture of continuous improvement and safety within your team.

✨Understand the Regulatory Landscape

Familiarise yourself with the regulations and standards that govern hard services in healthcare environments. Be prepared to discuss how you ensure compliance and manage risks, particularly in relation to your roles as Water Responsible Person and Fire Responsible Person.

✨Demonstrate Your Problem-Solving Abilities

Think of specific challenges you've faced in previous roles and how you overcame them. This will show your potential employer that you can handle the pressure-critical environment of healthcare facilities management while maintaining high-quality service delivery.

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