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- Tasks: Support and maintain Electronic Staff Records as an Oracle HCM Specialist.
- Company: Join a dynamic team focused on innovative HR solutions in the healthcare sector.
- Benefits: Enjoy a competitive rate of £450 per day with hybrid working options.
- Why this job: Be part of a collaborative environment that values problem-solving and customer communication.
- Qualifications: Experience with Oracle HCM and strong analytical skills are essential.
- Other info: Opportunity to work within a supportive application support team.
The predicted salary is between 54000 - 90000 £ per year.
Your new role (Hybrid 2 days on site in Warwick) As an Oracle HCM Specialist, you will be part of a team responsible for the maintenance and support of ESR (Electronic Staff Records). This is a functional role predominantly, with some technical aspects. You will communicate with end users, understand their issues, prioritise issues for resolution and address the issues raised.
What you'll need to succeed
- Oracle HCM experience (eg Oracle HRMS, Oracle SSHR, Oracle Workflow, OLM, Oracle BI, SQL)
- Problem-solving, investigative and analytical skills
- Experience working within an application support team
- Exposure to querying, manipulating and configuring SQL
- Knowledge of a help desk system and managing service requests/incidents/problems
- Respond to users within set service level agreements (SLA's) and operating level agreements (OLA's)
- Establish good working relationships with clients and project teams
- Customer communication skills, both verbal and written
- Provide politically sensitive answers/solutions to issues as necessary
- Negotiation and persuasion skills
- Ability to work with colleagues and stakeholders at all levels
Nice to have skills
- An understanding of ITIL framework
- UK Payroll Legislation
- Experience of working within the healthcare sector
What you'll get in return
£450 per day (inside IR35)
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Oracle HCM Specialist employer: Hays DT - Midlands
Contact Detail:
Hays DT - Midlands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Oracle HCM Specialist
✨Tip Number 1
Familiarise yourself with Oracle HCM systems, especially the specific modules mentioned in the job description like HRMS and SSHR. This will not only boost your confidence but also help you speak knowledgeably about your experience during any discussions.
✨Tip Number 2
Brush up on your SQL skills, as querying and manipulating data is a key part of the role. Consider working on sample projects or exercises that involve SQL to demonstrate your capability in this area.
✨Tip Number 3
Prepare to discuss your problem-solving and analytical skills by thinking of specific examples from your past experiences. Being able to articulate how you've resolved issues in a timely manner will show your potential value to the team.
✨Tip Number 4
Since communication is key in this role, practice articulating complex technical concepts in simple terms. This will help you connect better with end users and demonstrate your ability to provide clear solutions.
We think you need these skills to ace Oracle HCM Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Oracle HCM experience and relevant skills. Focus on specific tools like Oracle HRMS, SQL, and any experience with application support teams.
Craft a Strong Cover Letter: In your cover letter, emphasise your problem-solving abilities and customer communication skills. Mention any experience you have with managing service requests and working within SLAs.
Showcase Relevant Experience: When detailing your work history, include examples of how you've established good working relationships with clients and project teams. Highlight any exposure to the healthcare sector or knowledge of UK Payroll Legislation.
Proofread Your Application: Before submitting, carefully proofread your application for any errors. Ensure that your written communication is clear and professional, as this reflects your attention to detail and customer communication skills.
How to prepare for a job interview at Hays DT - Midlands
✨Showcase Your Oracle HCM Experience
Make sure to highlight your experience with Oracle HRMS, SSHR, and other relevant tools during the interview. Be prepared to discuss specific projects or challenges you've faced and how you resolved them.
✨Demonstrate Problem-Solving Skills
Prepare examples that showcase your problem-solving and analytical skills. Think of situations where you had to investigate an issue, prioritise it, and find a solution, especially in a support team environment.
✨Communicate Effectively
Since this role involves a lot of communication with end users, practice articulating your thoughts clearly. Be ready to explain technical concepts in simple terms and demonstrate your customer service skills.
✨Familiarise Yourself with ITIL Framework
Even though it's a nice-to-have skill, having a basic understanding of the ITIL framework can set you apart. Brush up on its principles and be ready to discuss how they apply to service management and incident resolution.
