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For Companies At a Glance
- Tasks: Lead user research initiatives and enhance engagement with diverse audiences.
- Company: Join a forward-thinking organisation focused on user-centric design.
- Benefits: Competitive daily rate, flexible working arrangements, and opportunities for professional growth.
- Why this job: Make a real difference by amplifying unheard voices in user research.
- Qualifications: Experience in user research and strong leadership skills required.
- Other info: Dynamic role with potential for impactful contributions to research processes.
The predicted salary is between 30000 - 48000 £ per year.
Your new role
As a Research Ops Lead, you will be required to undertake the following:
- Creating and publishing regular user research reporting, including the monthly reports
- User Research Panel Management and refresh
- Creating and executing strategies for enhanced panel engagement, especially amongst key target audiences eg. seldom heard voices, users with accessibility needs, etc.
- Planning and executing user research studies eg. Diary Studies
- Supporting delivery squads with user research eg. usability testing, moderation, user interviews
- Owning and refining the User Needs repository, continuously improving it for use by delivery teams
- Owning and updating research assets eg templates for consent
- Continuously improving ResearchOps processes on the App
- Leading a team of 1x ResearchOps Analyst
You must be eligible for BPSS
What you'll get in return: £394 per day (inside IR35)
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Research Operations Lead (Lead User Researcher) in London employer: Hays DT - Midlands
Contact Detail:
Hays DT - Midlands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Research Operations Lead (Lead User Researcher) in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who are already in research ops. A casual chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your user research projects and methodologies. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common user research scenarios. Think about how you would handle panel management or improve engagement with seldom heard voices. We want to see your thought process!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Research Operations Lead (Lead User Researcher) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Research Ops Lead role. Highlight your experience in user research, panel management, and any strategies you've executed for engagement. We want to see how your skills align with what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use metrics or specific examples to demonstrate how you’ve improved processes or engaged users in past roles. This helps us see the impact you can bring to our team.
Be Clear and Concise: When writing your application, keep it clear and concise. Avoid jargon unless it's relevant to the role. We appreciate straightforward communication that gets to the point—this reflects the clarity we value in our research processes.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the necessary updates. Plus, it’s super easy—just click 'apply now' and follow the prompts!
How to prepare for a job interview at Hays DT - Midlands
✨Know Your Research Inside Out
Before the interview, dive deep into the company's user research practices. Familiarise yourself with their methodologies and any recent studies they've conducted. This will not only show your genuine interest but also help you discuss how you can enhance their current processes.
✨Showcase Your Panel Management Skills
Be prepared to discuss your experience with user research panel management. Think of specific strategies you've implemented in the past to engage diverse audiences, especially those who are seldom heard. Highlighting your ability to connect with users with accessibility needs will set you apart.
✨Bring Examples of Your Work
Have a portfolio or examples ready that showcase your previous user research reports and studies. Discuss how you’ve refined research assets like templates for consent and how these improvements benefited your team. Concrete examples will demonstrate your hands-on experience.
✨Emphasise Continuous Improvement
Talk about your approach to continuously improving ResearchOps processes. Share any specific tools or methods you've used to enhance efficiency and effectiveness in user research. This shows that you're proactive and committed to driving positive change within the team.
