At a Glance
- Tasks: Help people find housing solutions and prevent homelessness through personalised support.
- Company: Join a dedicated council team making a real difference in the community.
- Benefits: Competitive pay, flexible working, and opportunities for professional growth.
- Other info: Work 3 days in the office and 2 days from home for a balanced lifestyle.
- Why this job: Make a positive impact on people's lives while developing your skills in a supportive environment.
- Qualifications: Previous experience in housing services and strong customer service skills.
The predicted salary is between 30 - 30 £ per hour.
Watford
3 days a week in the office - 2 days working from home
Competitive rates
Providing a front-line customer focused service to meet the housing needs of people who need housing advice, are threatened with homelessness or who are homeless as required by The Homelessness Reduction Act 2017.
Managing demand for the council's housing services by managing expectations while offering advice and assistance, to prevent homelessness, or access the full range of alternative housing options.
Acting as a caseworker, holding a caseload of clients who approach the council with a housing issue.
To provide advice and assistance to help the client resolve their housing issues through the production of a personal housing plan.
Ensure the council meets its statutory duty in providing the above, with particular reference to the Housing Act 1996 Parts VI & VII, the Homelessness Act 2002 and the Homeless Reduction Act 2017.
Ensure that all housing and homelessness applicants receive the best possible customer focused service from the department and that statutory and non-statutory targets and deadlines are met in relation to casework and client contacts.
Develop specialist knowledge and act as champion for a specific service area, e.g., mental health, care leavers, domestic abuse etc.
Carry out interviews, investigations and, where appropriate, home visits in respect of households who present to the council with housing need.
Work with the client to produce a personal housing plan, keep plans under review and liaise with the client to ensure the plan is followed.
You need previous experience of doing this role.
Contact Details:
Hays Construction and Property Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Options Officer in Watford
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Hays Construction and Property.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Hays Construction and Property? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Hays Construction and Property's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Housing Options Officer in Watford
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Housing Options Officer role at Hays Construction and Property, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Hays Construction and Property
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Hays Construction and Property operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Hays Construction and Property. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Hays Construction and Property.
