At a Glance
- Tasks: Help recover council tax debts while supporting customers with a professional approach.
- Company: Join a supportive team in Hertfordshire focused on community welfare.
- Benefits: Remote work, flexible hours, and potential for contract extension.
- Other info: Opportunity to develop skills in a dynamic and impactful role.
- Why this job: Make a real difference by helping your community manage their finances.
- Qualifications: Experience with Academy software and recovering overpaid housing benefits.
The predicted salary is between 27 - 27 € per hour.
My client based in Hertfordshire is looking for a Council Tax Recovery Officer to join the team and be dedicated to recovering council tax specifically on council tax 14 day lists. You will play a key role in ensuring debts owed to the council are collected promptly, while maintaining a professional and supportive approach to all customers.
Key Responsibilities:
- Proactively trace debtors to establish current addresses and secure repayment.
- Administer and maintain accounts with accuracy and attention to detail.
- Negotiate realistic and sustainable payment arrangements in line with council policies.
- Ensure all actions comply with relevant legislation, council procedures, and data protection standards.
- Update system records to reflect factual and current information.
- Collaborate with colleagues to reduce overall debt owed to the council.
- Signpost vulnerable or struggling debtors to appropriate debt advice and support services.
The role is fully remote, you would just need to collect the equipment on the first day. I am looking for someone that has used Academy and has experience of recovering overpaid housing benefits.
Council Tax Recovery Officer in Watford employer: Hays Construction and Property
Join a supportive and dynamic team as a Council Tax Recovery Officer, where your contributions directly impact the community in Hertfordshire. Enjoy the flexibility of remote working, with opportunities for professional growth and development in a role that values accuracy and customer care. Our inclusive work culture prioritises collaboration and offers access to resources that empower you to succeed while making a meaningful difference.
Contact Detail:
Hays Construction and Property Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Council Tax Recovery Officer in Watford
✨Tip Number 1
Network like a pro! Reach out to your connections in the council tax recovery field. We all know that sometimes it’s not just what you know, but who you know. Attend relevant webinars or local meet-ups to get your name out there.
✨Tip Number 2
Prepare for those interviews! Research common questions for Council Tax Recovery Officers and practice your responses. We can’t stress enough how important it is to showcase your experience with Academy and your knack for negotiating payment arrangements.
✨Tip Number 3
Show off your skills! When you get the chance, highlight your attention to detail and accuracy in managing accounts. We want to see how you’ve successfully traced debtors and maintained compliance with legislation in your previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for candidates who are passionate about helping others while collecting debts efficiently.
We think you need these skills to ace Council Tax Recovery Officer in Watford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in council tax recovery and any relevant skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. Keep it professional but let your personality come through.
Showcase Your Attention to Detail:Since accuracy is key in this role, make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, so show us you’ve got that covered!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates about your application status!
How to prepare for a job interview at Hays Construction and Property
✨Know Your Stuff
Make sure you understand the ins and outs of council tax recovery. Brush up on relevant legislation and council procedures, as well as the specific challenges faced in this role. Being able to discuss these topics confidently will show that you're serious about the position.
✨Show Your Supportive Side
This role requires a professional yet empathetic approach to dealing with customers. Prepare examples from your past experiences where you've successfully negotiated payment arrangements or supported vulnerable clients. This will demonstrate your ability to handle sensitive situations effectively.
✨Be Detail-Oriented
Accuracy is key in this role, so be ready to discuss how you maintain meticulous records and manage accounts. Bring examples of how you've ensured data protection and compliance in previous roles, as this will highlight your attention to detail.
✨Collaboration is Key
Since you'll be working with colleagues to reduce overall debt, think of instances where teamwork has led to successful outcomes in your previous jobs. Be prepared to share how you can contribute to a collaborative environment and support your team in achieving their goals.
