At a Glance
- Tasks: Support the Homeownership team with admin, customer contact, and data management.
- Company: Join a respected North West housing provider with a strong community focus.
- Benefits: Enjoy hybrid working, mileage reimbursement, and weekly pay.
- Other info: Minimum 3-month contract with potential for extension and flexible working.
- Why this job: Make a difference in people's lives while gaining valuable experience in housing.
- Qualifications: Experience in housing admin or similar roles is preferred.
The predicted salary is between 16 - 16 € per hour.
5 days per week, 7 hours per day, 2 days in the office, 3 days home-based. Willingness to travel for resident visits (mileage paid) - Full UK driving licence and access to a car required. Ideal start date: 26th May, subject to compliance - Happy to interview ASAP via Teams.
You'll be joining a respected North West housing provider with a strong track record in delivering high-quality homeownership, leasehold and sales services. The team manages RTB/RTA, shared ownership, staircasing, service charges, repairs queries and customer support across a wide geography.
You'll provide essential support to the Homeownership team while a colleague is on secondment and sick leave cover (minimum 3-month contract, with potential extension). Key duties include:
- Homeownership admin - supporting RTB/RTA, shared ownership, sales and leasehold processes
- Customer contact - mostly inbound calls with some outbound follow-ups for repairs, sales and general queries
- Minute-taking - attending resident visits across Urmston, Preston, Blackburn, Harrogate and Hull
- Data & systems - updating records, logging actions, tracking cases, maintaining accurate information
- General admin - inbox management, document handling, scheduling, supporting officers with day-to-day tasks
What you'll need to succeed:
- Experience in homeownership, leasehold, housing admin or similar
- Ideally previous experience with housing systems or processes such as Orchard
- Strong organisation, accuracy and case-tracking skills
What you'll get in return:
- Hybrid working with 3 days from home
- Mileage for travel to resident visits
- Weekly pay (PAYE or Umbrella)
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Homeownership Assistant in Warrington employer: Hays Construction and Property
Join a respected North West housing provider that prioritises employee well-being and professional growth. With a supportive work culture, flexible hybrid working arrangements, and opportunities for career advancement, this role as a Homeownership Assistant offers a meaningful way to contribute to the community while enjoying benefits like mileage reimbursement for travel. Be part of a team that values your contributions and fosters a collaborative environment.
Contact Detail:
Hays Construction and Property Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Homeownership Assistant in Warrington
✨Tip Number 1
Get to know the company before your interview! Research their values, recent projects, and any news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking about the team dynamics or future projects shows that you’re engaged and thinking about how you can contribute to their success.
✨Tip Number 4
Apply through our website for a smoother process! It’s quick and easy, plus you’ll be one step closer to landing that Homeownership Assistant role. Let’s get you started on this exciting journey!
We think you need these skills to ace Homeownership Assistant in Warrington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in homeownership, leasehold, or housing admin. We want to see how your skills match the role, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Homeownership Assistant role and how you can contribute to our team. Keep it friendly and professional.
Showcase Your Organisation Skills:Since this role involves a lot of admin and case tracking, make sure to mention any tools or methods you use to stay organised. We love candidates who can keep things running smoothly!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at Hays Construction and Property
✨Know Your Stuff
Make sure you brush up on your knowledge of homeownership, leasehold processes, and housing admin. Familiarise yourself with terms like RTB/RTA and shared ownership, as well as any relevant systems like Orchard. This will show that you're not just interested in the role but also understand the industry.
✨Show Off Your Organisation Skills
Since the role requires strong organisation and case-tracking skills, be ready to discuss how you've managed similar tasks in the past. Prepare examples of how you've kept records accurate and organised, and how you handle multiple priorities effectively.
✨Practice Your Communication
As you'll be dealing with inbound calls and customer queries, practice your communication skills. Think about how you would explain complex information clearly and concisely. You might even want to role-play some common scenarios with a friend to build your confidence.
✨Be Ready to Discuss Flexibility
With a hybrid working model and travel involved, be prepared to talk about your flexibility and willingness to adapt. Highlight any previous experiences where you've successfully balanced remote work with in-person responsibilities, and make sure to mention your driving licence and access to a car.
