Technical Services Officer

Technical Services Officer

Full-Time 18600 - 21600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support compliance and maintenance in facilities management while managing administrative functions.
  • Company: Join a public sector organization focused on effective facilities management.
  • Benefits: Enjoy a £31,000 pro rata salary and 3 days remote work per week.
  • Why this job: Gain hands-on experience in compliance and administration with a supportive team culture.
  • Qualifications: Experience in administration or compliance roles; strong IT skills required.
  • Other info: This is a 6-month fixed-term contract with opportunities for career growth.

The predicted salary is between 18600 - 21600 £ per year.

Your new company
I am working with a public sector organisation to recruit a technical services officer to join their facilities management division on a 6-month fixed-term contract.

Your new role
This role is to primarily support the Statutory Compliance Officer(s) in providing a proactive, efficient, and effective service in regard to statutory compliance, reactive maintenance and planned preventative maintenance across the land and property portfolio.

To provide assistance to the Facilities Management team in the day-to-day running of the administration functions. Key duties involve:

  1. To ensure that the organisation complies with its statutory duty and best practices in the servicing of building services engineering plant and installations, including (but not limited to):
  • Fire Alarm & Emergency Lighting
  • Lift Maintenance
  • Catering Equipment
  • Legionella and safe water monitoring
  • Fixed wire testing
  • Gas Soundness Testing
  • Boiler Servicing
  • Sprinkler Systems
  • Lighting protection
  • Ventilation
  • Roller shutters
  • Gates & Barriers
  • Automatic doors
  • Oil Tank Storage
  • PV installations, etc.
  • Responsible for the day-to-day management of the administrative functions within the Facilities Management Team including processing of work orders, updating repair and remedial works within the central database.
  • Ensuring the recording, processing, and payment of invoices within agreed time scales and Key Performance Indicators (KPI’s).
  • Assisting in the production and issuing of ad-hoc reports, work schedules, data and statistical information as required.
  • Assist in ensuring data quality and accuracy.
  • Supporting in ensuring a consistently high standard of servicing records are maintained and uploaded to the relevant property services systems, by working closely with the Customer Services & Business Support team.
  • Develop servicing programmes, specifications and tender documentation for reactive maintenance and statutory servicing contracts.
  • Provide support in monthly Contractor review meetings for each service area to ensure compliance with contract requirements, monitoring of KPIs and ensuring good communication throughout the contract term.
  • Continually promote opportunities for improving data collection, input, and quality.
  • What you’ll need to succeed
    – Experience in administration or compliance roles within estates/facilities management capacity
    – Strong IT skills and experience on CAFM systems
    – Previous experience using Concerto (strongly desired but not essential)
    – Knowledge of compliance processes in the above areas
    – Ability to communicate with engineers and trade staff

    What you’ll get in return
    – £31,000 pro rata salary – 6 month FTC
    – 3 days p/w remote working

    What you need to do now
    If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

    Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at (url removed)

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    Technical Services Officer employer: Hays Construction and Property

    Joining our public sector organization as a Technical Services Officer offers you the chance to contribute to meaningful work in facilities management while ensuring compliance and safety across our property portfolio. With a supportive work culture that values collaboration and professional growth, you'll enjoy flexible remote working options and a competitive salary, all within a team dedicated to excellence and continuous improvement. This role not only provides a stable 6-month contract but also opens doors for future opportunities in a dynamic and impactful environment.
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    Contact Detail:

    Hays Construction and Property Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Technical Services Officer

    ✨Tip Number 1

    Familiarize yourself with the specific compliance processes mentioned in the job description, such as fire alarm maintenance and gas soundness testing. This knowledge will help you demonstrate your understanding of the role during any interviews.

    ✨Tip Number 2

    Highlight any experience you have with CAFM systems, especially if you've used Concerto before. If you haven't, consider taking a quick online course to get a basic understanding of how these systems work.

    ✨Tip Number 3

    Prepare to discuss your administrative skills and how they relate to facilities management. Think of examples where you've successfully managed data or improved processes in previous roles.

    ✨Tip Number 4

    Be ready to talk about your communication skills, especially in relation to working with engineers and trade staff. Consider examples where you've effectively communicated technical information to non-technical audiences.

    We think you need these skills to ace Technical Services Officer

    Administrative Skills
    Compliance Knowledge
    Facilities Management Experience
    CAFM Systems Proficiency
    Data Management
    Invoice Processing
    Report Generation
    Communication Skills
    Attention to Detail
    Problem-Solving Skills
    Knowledge of Statutory Compliance
    Ability to Work with Engineers and Trade Staff
    Time Management
    Customer Service Orientation

    Some tips for your application 🫡

    Understand the Role: Make sure you fully understand the responsibilities and requirements of the Technical Services Officer position. Highlight your relevant experience in administration or compliance roles within facilities management in your application.

    Tailor Your CV: Customize your CV to reflect your experience with statutory compliance, maintenance processes, and any relevant IT skills, especially if you have experience with CAFM systems or Concerto.

    Craft a Strong Cover Letter: Write a cover letter that emphasizes your ability to support the Facilities Management team and your understanding of compliance processes. Mention specific examples from your past work that demonstrate your skills.

    Highlight Communication Skills: Since the role involves communication with engineers and trade staff, make sure to showcase your communication skills in both your CV and cover letter. Provide examples of how you've effectively communicated in previous roles.

    How to prepare for a job interview at Hays Construction and Property

    ✨Understand Statutory Compliance

    Make sure you have a solid grasp of statutory compliance requirements related to facilities management. Be prepared to discuss specific examples of how you've ensured compliance in previous roles.

    ✨Familiarize Yourself with CAFM Systems

    Since strong IT skills and experience with CAFM systems are crucial, take some time to familiarize yourself with these systems. If you have experience with Concerto, be ready to share how you've used it effectively.

    ✨Showcase Your Administrative Skills

    Highlight your experience in managing administrative functions, especially in processing work orders and maintaining databases. Prepare to discuss how you ensure data quality and accuracy in your work.

    ✨Communicate Effectively

    Demonstrate your ability to communicate with engineers and trade staff. Think of examples where effective communication led to successful project outcomes or improved compliance.

    Technical Services Officer
    Hays Construction and Property
    H
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