At a Glance
- Tasks: Manage tenancies, tackle anti-social behaviour, and support vulnerable customers.
- Company: Community-focused housing provider dedicated to high-quality services.
- Benefits: Empowering work environment with opportunities to make a real difference.
- Other info: Dynamic role with a focus on collaboration and personal growth.
- Why this job: Join a team that prioritises customer wellbeing and community impact.
- Qualifications: Experience in housing management and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Your new company
You will be joining a forward-thinking and community-focused housing provider committed to delivering high-quality housing services and creating sustainable tenancies. With a strong service-first ethos, the organisation prioritises customer wellbeing, proactive support, and collaborative working, offering a progressive environment where employees are empowered to make a genuine difference within local communities.
Your new role
As a Housing Officer, you will play a pivotal role in delivering effective tenancy management services across a defined patch. You will be responsible for managing a diverse caseload, including anti-social behaviour (ASB), tenancy breaches, safeguarding concerns, and tenancy fraud, ensuring fair and consistent outcomes.
What you’ll need to succeed
- Proven experience in housing management or tenancy services, particularly managing ASB and safeguarding cases
- Strong ability to manage complex and high-volume caseloads effectively
- Excellent communication and interpersonal skills, with the ability to influence positive outcomes
- Experience of working with vulnerable customers and handling challenging situations with empathy
- Strong organisational and record-keeping skills
- A full driving licence and willingness to travel across a housing patch
Desirable:
- Knowledge of housing legislation, safeguarding frameworks, and anti-social behaviour
Housing Officer in Suffolk employer: Hays Construction and Property
Join a dynamic and community-driven housing provider that values employee contributions and prioritises customer wellbeing. With a strong focus on professional development, you will have the opportunity to grow your skills in a supportive environment while making a meaningful impact on local communities through effective tenancy management.
Contact Details:
Hays Construction and Property Recruitment Team
