At a Glance
- Tasks: Support individuals and families at risk of homelessness to build stability and independence.
- Company: Join a dedicated team making a real difference in people's lives.
- Benefits: Competitive salary and the chance to make a meaningful impact every day.
- Other info: Opportunity to work independently and manage a varied caseload.
- Why this job: Be a vital part of preventing homelessness and supporting vulnerable people.
- Qualifications: Experience in housing support or social care, with strong communication skills.
Your new role
We're looking for a proactive, people‑centred Housing & Tenancy Sustainment Officer.
As a Housing Officer, you'll work directly with individuals and families who may be at risk of homelessness, supporting them to build stability, independence, and ensure they continue to sustain their tenancy agreement.
If you have proven experience in housing or support service, are a strong communicator, and feel confident working with vulnerable people, this role could be perfect for you!
You'll be expected to
Provide one‑to‑one tenancy sustainment support, including budgeting, life skills, all areas of moving in and understanding tenancy responsibilities.
Work with residents to prevent eviction, resolve arrears, and negotiate with landlords or housing providers.
Carry out home visits, risk assessments, and support plans tailored to each client's needs.
Support clients to access welfare benefits, grants, employment services, and community resources.
Liaise with external agencies including social services, mental health teams, DWP, and local authorities.
Maintain accurate case notes, safeguarding records, and reporting outcomes.
What you'll need to succeed
Experience in housing support, homelessness prevention, social care, or a related field.
Strong understanding of Housing Legislation.
Excellent communication skills with the ability to build trust quickly.
Ability to manage a varied caseload and work independently.
Commitment to safeguarding and promoting the welfare of vulnerable adults.
A full UK driving licence.
Candidates who hold a CIH qualification or are working towards one.
What you'll get in return
Competitive salary. The chance to make a meaningful difference every single day.
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
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Housing & Tenancy Sustainment Officer in Stoke-on-Trent employer: Hays Construction and Property
Join a leading MEP consultancy in Antrim that prioritises innovation and sustainability, offering a dynamic work culture where your growth is nurtured through structured training and mentorship. As a Junior Sustainability Engineer, you'll engage in diverse projects while enjoying competitive benefits, flexible working arrangements, and a clear pathway to advance your career in building sustainability.
Contact Details:
Hays Construction and Property Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing & Tenancy Sustainment Officer in Stoke-on-Trent
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Hays Construction and Property.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Hays Construction and Property!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Hays Construction and Property, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Hays Construction and Property or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Housing & Tenancy Sustainment Officer in Stoke-on-Trent
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Hays Construction and Property:Before hitting send, make sure to tailor your application specifically to Hays Construction and Property! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Hays Construction and Property
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
