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- Tasks: Support vulnerable individuals experiencing homelessness and help them achieve independence.
- Company: Join a dedicated Housing Association making a real difference in the community.
- Benefits: Earn £15-£16 per hour with a stable 37-hour week and supportive team.
- Other info: Enjoy a rolling rota pattern and work in a resilient, collaborative team.
- Why this job: Make a positive impact on people's lives while developing your crisis management skills.
- Qualifications: Experience with vulnerable adults and strong communication skills required.
The predicted salary is between 15 - 16 £ per hour.
You'll be joining a dedicated Housing Association providing safe, stable accommodation and personalised support to individuals experiencing homelessness. The service operates across a single scheme made up of HMO units and self‑contained flats, offering both on‑site and off‑site support. You'll be part of a tight, resilient team of five (usually six) who work collaboratively to manage risk, respond to crisis situations and help residents move towards independence.
As a Homeless Support Officer, you'll deliver day‑to‑day housing support, crisis management and safeguarding‑led interventions for residents with a range of complex needs.
Your responsibilities will include:
- Lone working across the scheme and the community
- Managing crisis situations and escalating risks appropriately
- Supporting residents with tenancy sustainment, budgeting, wellbeing and life skills
- Completing welfare checks, safety checks and accurate case notes
- Working with partner agencies to secure positive outcomes
- Maintaining professional boundaries and promoting independence
Rota pattern (6‑week rolling):
- Weeks 1-5: 8am-4pm, 2pm-10pm
- Week 6 (1 in 6 weekends): Mon-Fri: 10am-5:30pm (Thursday = rest day), Sat & Sun: 9am-7pm
What you'll need to succeed:
- Experience supporting vulnerable adults, ideally within homelessness, supported housing or community‑based services
- Confidence with lone working, crisis response and risk management
- Strong communication skills and the ability to build trust with residents
- A resilient, calm and solution‑focused approach
- Ability to work as part of a rota‑based team
- Enhanced DBS
What you'll get in return:
- £15-£16 per hour (PAYE or Umbrella)
- A stable 37‑hour week on a predictable rota
- Support from an experienced, friendly team
If you're interested in this role, click 'apply now' to forward an up-to‑date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Homelessness Support Officer in Stockport employer: Hays Construction and Property
Contact Detail:
Hays Construction and Property Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homelessness Support Officer in Stockport
✨Tip Number 1
Network like a pro! Reach out to people in the homelessness support sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to crisis management and supporting vulnerable adults. We recommend role-playing with a friend to build your confidence and refine your responses.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, highlight your experience with lone working and risk management. Use real-life examples to demonstrate how you've made a positive impact in previous roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals like you to join our team and make a difference.
We think you need these skills to ace Homelessness Support Officer in Stockport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with vulnerable adults and crisis management. We want to see how your skills align with the role of a Homeless Support Officer, so don’t be shy about showcasing relevant experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting individuals experiencing homelessness. We love seeing genuine enthusiasm, so let your personality come through.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially when it comes to your skills and experiences related to the job.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hays Construction and Property
✨Know Your Stuff
Make sure you understand the role of a Homelessness Support Officer inside out. Familiarise yourself with the responsibilities, especially around crisis management and supporting residents. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past work where you've supported vulnerable adults or managed crisis situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your capability and give the interviewers a clear picture of how you handle challenges.
✨Communicate Effectively
Strong communication skills are key in this role. Practice active listening and be ready to discuss how you build trust with residents. Think about how you can convey empathy and understanding during the interview, as these qualities are crucial for a Homelessness Support Officer.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, the types of challenges they face, or how success is measured in the role. It shows that you're engaged and serious about contributing positively to their team.