At a Glance
- Tasks: Support individuals and families to sustain tenancies and prevent homelessness.
- Company: Join a compassionate Housing Services team making a real difference.
- Benefits: Competitive hourly rate, ongoing training, and the chance to impact local communities.
- Other info: Dynamic role with opportunities for professional growth and community engagement.
- Why this job: Be a frontline hero helping vulnerable individuals achieve stable housing.
- Qualifications: Experience in housing or support roles; strong communication skills needed.
The predicted salary is between 30000 - 40000 € per year.
We are currently seeking a motivated and compassionate Housing Support Officer to join a busy Housing Services team. This is a rewarding frontline role supporting individuals and families to sustain their tenancies, prevent homelessness, and improve long-term housing outcomes.
You will work closely with tenants, internal services, and partner agencies to provide tailored housing support and early intervention.
Your new role:
- Deliver person-centred housing support to tenants across a designated patch
- Support tenancy sustainment, including early intervention in cases of arrears or vulnerability
- Work with individuals at risk of homelessness to develop and implement support plans
- Liaise with external agencies (e.g. social work, health services, DWP, third sector providers)
- Carry out home visits, risk assessments, and welfare checks
- Maintain accurate case records and contribute to performance reporting
- Promote positive tenancy behaviour and community cohesion
What you'll need to succeed:
- Experience working in housing, homelessness, or a related support environment
- Strong knowledge of tenancy sustainment, housing options, or homelessness prevention
- Excellent communication and interpersonal skills
- Ability to manage a varied caseload and prioritise effectively
- Experience working with vulnerable individuals or complex needs
- A full UK driving licence (or ability to travel across the area)
- A relevant qualification in housing, social care, or a related field is desirable but not essential.
What you'll get in return:
- Competitive hourly rate
- Ongoing training and professional development
- Opportunity to make a real impact within local communities
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Housing Support Officer in Stirling employer: Hays Construction and Property
Join a dedicated team as a Housing Support Officer, where your compassion and expertise will directly contribute to improving the lives of individuals and families in our community. We offer a supportive work culture that prioritises professional development and provides ongoing training opportunities, ensuring you can grow in your role while making a meaningful impact. With a competitive hourly rate and the chance to collaborate with various agencies, this position is perfect for those looking to make a difference in housing support.
Contact Detail:
Hays Construction and Property Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Support Officer in Stirling
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience aligns with their mission of supporting individuals and families in housing. Show them you're not just looking for any job, but this job!
✨Tip Number 3
Practice your communication skills! As a Housing Support Officer, you'll need to convey information clearly and compassionately. Role-play common interview questions with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Housing Support Officer in Stirling
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Housing Support Officer role. Highlight your experience in housing, homelessness, or support environments, and don’t forget to mention any relevant qualifications or skills that match the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting individuals and families in housing. Share specific examples of how you've made a difference in similar roles to show us what you can bring to the team.
Showcase Your Communication Skills:As a Housing Support Officer, communication is key. In your application, demonstrate your excellent interpersonal skills. Whether it's through your CV or cover letter, make sure we see how you connect with people and work collaboratively with agencies.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Hays Construction and Property
✨Know Your Stuff
Make sure you brush up on your knowledge of tenancy sustainment and homelessness prevention. Familiarise yourself with the key issues facing vulnerable individuals in housing situations, as well as the services available to support them. This will show that you're not just interested in the role, but that you understand the challenges involved.
✨Show Your Compassion
As a Housing Support Officer, empathy is key. Prepare examples from your past experiences where you've successfully supported individuals or families in difficult situations. Highlight your ability to connect with people and how you’ve made a positive impact on their lives.
✨Communication is Key
Practice your communication skills before the interview. You’ll need to demonstrate how you can effectively liaise with tenants, internal services, and external agencies. Think about how you can convey complex information clearly and compassionately, especially when discussing sensitive topics.
✨Be Ready for Scenarios
Expect scenario-based questions during the interview. Prepare to discuss how you would handle specific situations, such as a tenant at risk of eviction or someone struggling with arrears. This will help the interviewers see your problem-solving skills and your approach to early intervention.
