Supervisor / Team leader in St Albans

Your new company A leading UK provider of property services, delivering high-quality maintenance, compliance, and retrofit solutions across the housing, education, and public sectors. With a strong focus on sustainability, social value, and customer satisfaction, working closely with local authorities and housing associations to maintain and improve homes and communities. Your new role Team Leader or Supervisor required to support the delivery of responsive repairs, planned maintenance, compliance works, and refurbishment programmes across social housing portfolios. Due to continued growth, they are seeking an experienced Team Leader/Supervisor to support operational delivery and lead a high-performing team. As Team Leader/Supervisor, you will play a key role in overseeing day-to-day operations, ensuring excellent service delivery, customer satisfaction, and achievement of contractual KPIs. You will support the management team in driving productivity, quality, compliance, and continuous improvement across the business. Key Responsibilities: Lead and supervise operational teams to achieve performance targets Manage resources effectively to ensure works are delivered safely, on time, and within budget Drive high standards of customer service and stakeholder engagement Monitor quality and promote a "right first time" culture Support business objectives, service improvements, and operational change initiatives Assist in the management of team performance and staff development Conduct regular team meetings and performance reviews Support Health, Safety & Environmental compliance across all activities Identify operational risks and implement solutions proactively Produce reports and performance data for management review What you'll need to succeed Previous experience in a Team Leader, Supervisor, or similar operational management role Experience leading teams within property maintenance, construction, facilities management, social housing, or a similar environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)