At a Glance
- Tasks: Assist tenants with repairs, log requests, and liaise with contractors.
- Company: Join a busy Housing Association focused on responsive services.
- Benefits: Gain valuable experience in a fast-paced environment with potential for contract extension.
- Other info: Dynamic role with opportunities to develop organisational and IT skills.
- Why this job: Make a difference in the community by supporting housing maintenance.
- Qualifications: Previous experience in repairs or maintenance and strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Your new company We are currently recruiting for a Repairs Assistant to join a busy Housing Association on an initial 3-month temporary contract.
This is an excellent opportunity for someone with previous maintenance/repairs assistant experience who enjoys working in a fast-paced environment and supporting the delivery of responsive repairs services.
Your new role Act as a first point of contact for tenants reporting repairs and maintenance issues.
Log and process repair requests accurately within the housing management system.
Liaise with contractors, operatives, and tenants to schedule appointments and monitor progress.
Provide updates to tenants regarding outstanding repairs and maintenance works.
Raise works orders and ensure all associated records are maintained accurately.
Monitor contractor performance and assist with repairs administration.
Handle incoming calls, emails, and correspondence relating to repairs enquiries.
Support the wider housing team as required.
What you ll need to succeed Previous experience in a repairs assistant role.
Experience within social housing, property, repairs, maintenance or construction.
Excellent communication and organisational skills.
Strong IT skills, including experience using Microsoft Office packages.
Ability to manage a busy workload and prioritise effectively.
A professional and customer-focused approach.
What you ll get in return 2-3-month contract initially - likely to be...
Contact Details:
Hays Construction and Property Recruitment Team
